Ben & Jerry's - Great company | Glassdoor
There are newer employer reviews for Ben & Jerry's
There are newer employer reviews for Ben & Jerry's

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Helpful (1)

"Great company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager of Scoop Shop
Current Employee - General Manager of Scoop Shop
Recommends
Positive Outlook

I have been working at Ben & Jerry's full-time (More than 5 years)

Pros

get to be a part of a socially responsible business that gives back to the community and does not engage in business practices that exploit people or resources

Cons

franchise shops are owned and operated separately, which isnt necessarily and con, but many people are under the impression that ben & jerry's scoop shops are corporate run stores when they are actually small locally owned businesses, it the days of "buying local" customers may go elsewhere to support a mom and pop shop when they see the higher prices. Having to deal with customers complain about high prices gets old. And trying to explain that it is a super premium product doesnt make them change their mind.
Also since they are franchises, the experience you have as an employee will vary greatly depending on your franchisees and managers involvement in the store. It can have its ups and downs

Advice to Management

I think communication needs to be strengthened between business owners and managers. If the owners are hands off daily operations, but in control of financial decisions, it is hard to gain funds for much needed tools for success.

Other Employee Reviews for Ben & Jerry's

  1. "Simply the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Always fun. make good tips, always excited to work. great product. really awesome to work with the community so much, and being an all natural fair trade product makes me happy to be seen working here

    Cons

    some customers get mad at the prices but thats because they dont realize how much we give back to the community


  2. "Very dissastisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Lots of free ice cream, which was great, and the brand itself has an appealing sense of humor that rubs off on customers.

    Cons

    Boring and management was insensitive to employee needs

    Advice to Management

    Better treatment of store employees

There are newer employer reviews for Ben & Jerry's
There are newer employer reviews for Ben & Jerry's

See Most Recent

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