Berry Appleman & Leiden - Sweatshop work environment, underpaid | Glassdoor
There are newer employer reviews for Berry Appleman & Leiden
There are newer employer reviews for Berry Appleman & Leiden

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Helpful (13)

"Sweatshop work environment, underpaid"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Paralegal in San Francisco, CA
Current Employee - Paralegal in San Francisco, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Berry Appleman & Leiden full-time (More than a year)

Pros

-it's a job and it pays the bills

Cons

-no job growth
-horrible work environment
-impossible/unreasonable caseload volume sets up employees to fail
-management chooses to run the company in such a way that employees are miserable at work. they are aware of the problem

Advice to Management

Stop abusing your employees who make your business successful. The 401k plan is awful also. Carol Mayes the COO is a moron as are the partners.

Other Employee Reviews for Berry Appleman & Leiden

  1. Helpful (12)

    "Horrible Atmosphere which makes one question their existence.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Immigration Paralegal in San Francisco, CA
    Former Employee - Immigration Paralegal in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Berry Appleman & Leiden full-time (Less than a year)

    Pros

    The ONLY GOOD THING that came out of this experience has been people. You make some long-term friendships in the process and most of the staff (and some attorneys) are pretty helpful as well.

    Cons

    No career growth, handful of attorneys are pleasant, and loads of work that they pour onto their paralegals with unrealistic deadlines.

    Advice to Management

    Make this place a better environment! Treat your staff with respect and do not make them feel like failures. Do not know if you have received the memo yet, but there is a constant turnover rate at BAL because you refuse to change your DESPICABLE WAYS of making money off of clients and putting your staff at work live slaves.


  2. Helpful (11)

    "Oppressive work environment where management grinds the high performers down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Berry Appleman & Leiden full-time

    Pros

    * Exposure to working with Fortune 500 clients.
    * Employees are generally very nice and kind people.
    * The template system and case management system are very well designed and efficient, so you don't have to think too hard, making many tasks easier and mindless. (This can be a pro or con.)

    Cons

    * Extremely high volume. It's humanly impossible to provide great customer service due to the oppressive volume of cases.
    * Because of staff's inability to provide great service, clients are usually angry. Dealing with angry customers is no fun.
    * Sr. management does not care about staff. Employees are just a line item on their budget sheet. It's obvious that they don't want to develop their employees, because if you are there for too long, you become too expensive. Their goal is to spend as little as possible staff.
    *Extremely top down. Regular staff have absolutely no say in decision making process.
    *High turnover rate. Employees keep leaving, so the remaining employees get dumped with the departing people's work constantly.
    * Career advancement opportunity is limited, and there is no clear guidance on how one would advance.

    Advice to Management

    Upper management should listen to the employees' concerns and suggestions more. Employees are in the trenches doing the work, and they have valid suggestions. Staff up properly before bringing in new clients. 24 hour response time is a promise that the firm makes to its clients, but in practice this is impossible, because of the volume.

There are newer employer reviews for Berry Appleman & Leiden
There are newer employer reviews for Berry Appleman & Leiden

See Most Recent

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