Best Buy Canada - A unique type of workplace | Glassdoor
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There are newer employer reviews for Best Buy Canada

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"A unique type of workplace"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Specialist in Brampton, ON (Canada)
Current Employee - Product Specialist in Brampton, ON (Canada)
Recommends
Positive Outlook
No opinion of CEO

I have been working at Best Buy Canada part-time (Less than a year)

Pros

- friendly staff
- many things to learn
- good discounts

Cons

- no "exciting" work
- warehouse work can be dangerous; be careful and remember safety first at all times

Advice to Management

Have more group events and include everyone in meetings

Other Employee Reviews for Best Buy Canada

  1. Helpful (1)

    "Working at Best Buy..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theatre Specialist in Vancouver, BC (Canada)
    Current Employee - Home Theatre Specialist in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy Canada part-time (More than a year)

    Pros

    The discounts are very good.

    Cons

    The company is very unstable; from my understanding, there have been several positions that were cut from the hierarchy, including management and supervisor positions in the last few years.

    Although the store advertises that it's a non-commissioned, no pressure environment--I beg the differ. It is a very high pressure environment for the average amount of pay. An average Full-Time associate is expected to 'perform' by selling the extra service plans that are attached to every product in the store--therefore it causes favoritism to those that can sell service plans.

    The service plans are ridiculous to sell--most of the employees and managers that sell them would not buy it themselves. Example: a recently released Ultimate Protection Plan can cost as much as $29.99 per month for 3 years for a laptop that is only worth $1000--many exclusions with the UPP as well-it doesn't cover physical damage, lost or stolen, and water damage. (The newly released UPP for tablets only, does cover damage, except you're paying up to $16.99 per month for two years-that equates to $450 after taxes--you may as well just buy a new tablet!)

    Trying to sell these service plan is the biggest headache. This has caused a lot of manipulation of numbers to make it appear the company does well. During a sales presentation, take notes when the salesman tries to sell you the extra protection, once you say no, you will get many rebuttals as to why you are not purchasing the services. If they are desperate for numbers that day to meet there budget, they would go as far as trying to give you the service for free. Example: If the product costs $1000 and the service costs $300, they will goes as far as selling you the product for $700 and adding the service for $300 to make it an equal $1000. It's business relies on selling extra service plan and the day you can not sell it, the day you will get laid off.


  2. "Great store team, good values and clear SOP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Vancouver, BC (Canada)
    Current Employee - General Manager in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy Canada full-time (More than 5 years)

    Pros

    Clear expectations to follow SOP. World class merchandising standards, good product flow in from vendors, focus on leadership development. Good team culture focusing on Customers.

    Cons

    GM role is to run the floor (MOD) 90% of the time.
    Very high pressure around extended warranty results.

There are newer employer reviews for Best Buy Canada
There are newer employer reviews for Best Buy Canada

See Most Recent

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