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      Best Buy

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      Best Buy reviews

      account manager - Account Manager Best Buy Employee Review

      1.0
      Jul 29, 2016
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      23 days PTO - If you are a retail manager you could be the next Director

      Cons

      Can't take PTO and really get away from work. Poor customer service avenue for processing simple orders, exchanges and returns. Internal departments restrict customer facing account managers ability to provide good customer service or make sound business decisions.

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      2.0
      Jun 4, 2026
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -It's a job that is available in most locations.

      Cons

      -The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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