Job was boring, pay was good, employee discount was better. - Customer Service Representative Best Buy Employee Review

3.0
Apr 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay, relatively speaking. Employee discount was good. Not much work related stress. Job was easy.

Cons

Management constantly played favorites. Work was mundane and monotonous. Closing shift (1pm-930pm) was brutal. Sunday morning shifts ruined your weekend.

Explore other reviews about Best Buy

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, good culture and fun people to work with

Cons

Upward mobility can be limited

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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