Like the electronics, hate the company - Customer Assistant Best Buy Employee Review

1.0
Aug 10, 2008
Recommend
CEO approval
Business Outlook

Pros

can see and test the latest electronics and games. meet some cool people. chicks dig gadget knowledge. can buy stuff with no problems and no waiting.

Cons

trying to push warranties and other crap products onto people who really do not need them. Really, what is the point of the magazines? we are an electronics store, not a bookstore. Stupid management always trying to screw the customers. The extended warranty is a joke and no one in their right mind should ever buy them. complete rip-off

Explore other reviews about Best Buy

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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