Best Buy - Survival of the Fittest! | Glassdoor
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There are newer employer reviews for Best Buy

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Helpful (1)

"Survival of the Fittest!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - SWAT Specialist
Current Employee - SWAT Specialist
No opinion of CEO

Pros

Floor Employees are great to work with. As a team, we are always willing to help each other. We know how to work hard, yet have fun at the same time. Truly dedicated people. Some managers are quite helpful, willing to get their hands dirty with the rest of us.

Cons

Management forgets what it was like to be a line level employee. They do a poor job of training new employees. Quite often, the new employees are overwhelmed and give up. Recognition is very rare. Some managers treat employees with much disrespect, even when those employees are doing their best. They have a superior attitude, and are not willing to pitch in when help is desperately needed.

Advice to Management

Provide more training. Unless you are very highly self-motivated to learn, you will feel lost for months. Too many potentially excellent employees are lost due to poor training and lack of leadership.

Other Employee Reviews for Best Buy

  1. "good overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Los Angeles, CA
    Current Employee - Department Supervisor in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    great employee discount, high pay in the industry

    Cons

    long hours during holiday season

    Advice to Management

    none


  2. "Best Buy's Best Benefits in Retail Outweigh the Worst Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vienna, VA
    Current Employee - Customer Service Representative in Vienna, VA
    Recommends
    No opinion of CEO

    Pros

    The benefits are great for full-timers (401k, paid vacation, sick hours to use for each paycheck, time and a half for govt holidays worked, paid holidays, stock options, full medical, dental, and optical coverage, and tuition reimbursement), very decent starting pay, management are encouraging and supportive, and almost everyone there likes to joke around and have as much fun as possible on the job, and that includes management. Good as a easy-going part time job for high schoolers or college kids, as well as a great way to advance in the business world for full-timers with flexible schedules.

    Cons

    If you disagree with management, you get on their bad side pretty quickly, and once you are there, it's nearly impossible to succeed or advance within the company. As many other reviews have also stated, there is obvious favoritism practiced among management. However, as long as you work hard to get things done, be friendly, satisfy the customer needs, and hit your numbers, this will most likely never be a problem. If you are thinking about working at Best Buy full time, you better care about their profit margin.

    Advice to Management

    Hiring so many new seasonal employees would be great if you used them to work the HOLIDAY hours when the full-time and regular employees will want off to spend with family, and NOT to take away hours needed during the rest of the season.
    Also, change the system for customer service's return policy! The fact that the system will let us take back opened items from months outside the return policy if it's opened but not one day outside the return policy if it's unopened? Newsflash: we still make full profit off of unopened items, and take a hit for open box items. That system has to change.


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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