Employee Review
- Current Employee, more than 1 year★★★★★
Don't fall for the employee discount.
May 28, 2017 - Sales Consultant in South Portland, MERecommendCEO ApprovalBusiness OutlookPros
-Work with cool electronics -Awesome vendor accommodations -Corporate systems are reliable
Cons
-Management is never on the same page as each other -Expected to contact customers in your area multiple times like you're a used car salesman -Workplace drama gets out of control, especially in a larger store with more employees -Employee discount is not what you think it is. IRS states that a discount larger than 20% granted by a corporation has to be reported as taxable income. Example: If you buy a set of speakers for 600 dollars with the employee discount, and list price is 1200 dollars, that is a 50 percent discount. So, the 600 dollars you saved at the time of sale, is later reported on your paycheck on the pay period you purchased the speakers as "Merchandise Rcvd". You are taxed for 600 dollars made. There have been employees in the store that have saved money for large purchases, made the purchase, and then the following check they receive is only 10 dollars, because most of their check has been taxed. Of course, they don't mention this to you at NEI (New Employee Induction) when they first hire you.
Continue reading
Other Employee Reviews
- Former Employee, more than 3 years★★★★★
Great workplace - moderate pay
Jun 1, 2023 - Senior Demand Planning Analyst in Richfield, MNRecommendCEO ApprovalBusiness OutlookPros
Great culture and opportunity for personal development.
Cons
Below average pay in this industry.
- Former Employee, more than 3 years★★★★★
Tolerable for a Time
May 15, 2023 - Sales Associate in Rockaway, NJRecommendCEO ApprovalBusiness OutlookPros
GM of the store is a good guy. Fairly lax with dress code and phone restrictions. Can be fulfilling when helping someone in a tough spot.
Cons
The manager in charge of Geek Squad also handles scheduling for the whole store, and they are utterly incompetent at it. They disregard availability information and put the onus on you to make sure they don't mess up. They often catch an attitude when a change is needed, and would forget about time-off requests unless reminded constantly in the weeks leading up to it. It was common to hear managers openly disparaging subordinates behind their back during break, and there was also strong resentment between managers. It was an uncomfortable environment more often than not. Management alternates between being completely hands-off to a detrimental degree, and micromanaging interactions based on how far away deadlines are. Many customer service actions require a manager to sign off, but they often took a long time and multiple requests to respond. It is encouraged to stretch the truth and employ predatory techniques to coerce customers into purchasing memberships. Several of the best-performing associates straight up lie to customers, and are praised for it by management. I did not feel comfortable doing so and was consistently pulled aside by management to "practice" coercing customers.
Continue reading
