Best Buy - My Bad Experience Here Pushed Me to Strive For a College Degree SERIOUSLY!!! | Glassdoor
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Helpful (1)

"My Bad Experience Here Pushed Me to Strive For a College Degree SERIOUSLY!!!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Specialist in Memphis, TN
Former Employee - Customer Service Specialist in Memphis, TN
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Best Buy part-time (Less than a year)

Pros

-Starts hourly pay above minimum wage ($8+/hr)
-Good paying job for young people (18-25 years old)
-Get good hours if employee performance is ok (from 10 to even 30+ a week)
-Some people you work with are very cool and understanding
-Our shirts for work were free

Cons

-If you are young (I worked there when I was 18) CUSTOMERS and MANAGEMENT talk to and treat you like crap!!!
-Selling GSBTP (service plans) is the BIGGEST PAIN!
-Keeping your job depends on how many customers you can convince to purchase the service plans (the majority of customers do not like spending the extra money for the service plan and some HARSHLY and RUDELY reject them when you offer them).
-Some associates lied to customers and told them the service plans covered things that they actually didn't just to look more impressive to management.
-I worked at Front Lanes (cashier) and when it got really busy in the store management would place me in cameras, gaming, media, home theater, and computers when I WAS NOT TRAINED and had no knowledge of the all of products in those areas. I was even sent to GEEK SQUAD one time, tragic. Customers would get angry with me because I did not know about the products in the areas where I was placed ad it was not even my fault.
-We have to push customers to apply for the best Buy Credit Card and to buy GSBTP so much, DIRECT SALES SUCKS!!!! But it's how the company makes money....

Advice to Management

Regardless of age, do not talk down to your younger associates or treat them inferiorly! Do not push associates to lie to sell service plans it is not right at all.

Other Employee Reviews for Best Buy

  1. "Life Changing"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Minneapolis, MN
    Former Employee - Finance Manager in Minneapolis, MN
    Recommends
    No opinion of CEO

    Pros

    The values and culture of the organization are its strength

    Cons

    THE SIZE OF THE COMPANY MAKES IT HARD TO GET THINGS DONE

    Advice to Management

    fIND YOUR COURAGE TO INNOVATE


  2. Helpful (1)

    "Marketing at Best Buy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Minneapolis, MN
    Current Employee - Marketing Manager in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    There's a lot of ambitious and creative people at Best Buy.

    Cons

    There's currently uncertainty in the work environment. Staff are nevous about possible job losses.

    Advice to Management

    Go eComm!

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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