Best Buy - Great Place to Learn the Art of Selling | Glassdoor
There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

"Great Place to Learn the Art of Selling"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Computer Specialist in West Paterson, NJ
Former Employee - Computer Specialist in West Paterson, NJ
Recommends
Negative Outlook
No opinion of CEO

I worked at Best Buy part-time (More than a year)

Pros

Great training and enrichment programs to learn sales and upselling. Allows for independent growth and different career paths in company.

Cons

Its retail and the hours an be bad. Customers will be disrespectful and condescending. Limited opportunity unless you want to remain in retail.

Advice to Management

Superstar sellers do not make good managers.

Other Employee Reviews for Best Buy

  1. Helpful (1)

    "Computing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computing Consultant in Madison, WI
    Current Employee - Computing Consultant in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Excellent selling experience and capability to tailor solutions to consumer needs

    Cons

    When interviewing for the job, the interviewer made it seem more that the position was tailored towards the customer than towards generating corporate revenue. Every Saturday morning, my department sat down in the conference room, discussing margin goals and the past week's performance. The performance was always below target, because target is set exceptionally high. The managers really push the sale, and question you like an idiot when a customer decides not to purchase your computing solution after your initial recommendations. The training process is very minimal, which can be viewed as either positive or negative, depending on how quickly you like to get your feet wet in the business.

    Advice to Management

    Treat employees as people, not as tools and resources


  2. "Its fun, challenging, and frustrating all combined into one."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    -Discounts
    -Great employees
    -Relaxing Environment
    -Meeting International customers

    Cons

    -Customers can be very rude
    -Customer Experience Worksheets(If you don't fill them out, you'll be written up!)
    -Management could be more helpful
    -Hours are cut ridiculously short for part-time employees, after the holidays
    -Unrealistic expectations in sales. Especially for "cold" departments such as mobile electronics (600 dollars an hour?)

    Advice to Management

    Stop making Geek Squad the main percent in the scoring reports. Give your workers more recognition for their hard-work.

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

Work at Best Buy? Share Your Experiences

Best Buy
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or