Best Buy - Great while going to school | Glassdoor
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There are newer employer reviews for Best Buy

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"Great while going to school"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

Decent pay for the work I did, plus I got to talk about technology and help people understand technology better.

Cons

Some of the managers were a pain, but most were a pleasure to work with. There were cliques and if you weren't in one you could feel like an outsider.

Advice to Management

Try not to micromanage and nit pick!

Other Employee Reviews for Best Buy

  1. "So much potential,brought down by awful management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gilbert, AZ
    Former Employee - Sales Associate in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    ~Employee discount is great on certain items.
    ~If you're in high school or college, most of your coworkers will be your age.
    ~If you have an interest in technology, you'll get to see quite a bit of the latest stuff.
    ~The retail experience is great for everyone to have at least once.

    Cons

    ~Management, management, management. Managers and supervisors are constantly traded between stores or hired from outside sources, rather than hired from within. They rarely seem to be doing much other than berating employees for small mistakes, and more often than not, threatening employees with termination in "one on one meetings" for not meeting goals 100% of the time. They were rude to employees, customers, and worst of all, it wasn't their fault. If they were not seen doing this while the particular store is not doing well, a district manager would come in to "sort things out;" essentially threaten them with termination. Managers had poor communication goals, and their only strategy ever consisted of "Sell more warranties, complete more credit apps, sell more cables and TV mounts!" Some managers were also illiterate; poor illegible handwriting and misspellings were to be found on almost every professional document, e-mail, or note I received while working there.

    ~Work/Life balance is terrible for college students. It is nearly impossible to ever get time off, as even if you request off two-three weeks ahead of time it will often get rejected for no reason in particular. Availability forms will sometimes be blatantly ignored, and forbid you ever want to actually get off on time, much less an hour early, to make it to a campus event on a Saturday.

    ~Poor pay for all sales associates and customer service employees. Realistically, no chance of getting a raise or a promotion either. There are much easier jobs that wouldn't require more of sales associates than stocking shelves that would pay the same or better.

    ~As a sales associate, the job itself can be very stressful, as you are required to meet unrealistic goals that pay no attention to your stores location or customer demographics. Every customer must be offered every service that is possible, and not meeting the strict percentage of revenue that must come from warranties and credit applications is grounds to having your supervisors watch and "grade" your every move.

    ~Best Buy has great values, in words at least. In reality, you aren't trying to meet the customers needs, you are trying to make them purchase a warranty and open a Best Buy credit card.

    ~No product training whatsoever. You are taught how to work with Best Buy's various computer systems through a series of videos, told about the warranty, and shown how to run a credit application. You are expected to do product research on your own time.

    ~Employee discount only applies to select items.

    Advice to Management

    You are a leader, so learn how to communicate with employees of various ages.

    The English language is valuable tool, learning how to spell properly and write legibly will earn you respect.

    Threatening employees who don't meet requirements and not rewarding them when they do well conditions them to fear failure but not care about doing well. You are essentially conditioning someone to dislike you and hate their job.


  2. "fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    The people I worked with were nice

    Cons

    Lack of consistancy with supplies

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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