Best Buy - Stay away it will drain you | Glassdoor

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There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

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"Stay away it will drain you"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Best Buy full-time (More than 5 years)

Pros

The training and networking is a plus

Cons

The company is about who you know not who's skilled they place people who are horible managers and supervisors just because their buddy buddy.

Other Employee Reviews for Best Buy

  1. "Enjoyed working around things I liked and working with good people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Technologically advanced. Liked learning about new state of the art items and the structure is set up for you and your team to benefit from productive months

    Cons

    Like any other retailer, when sales go south pressure on associates go north

    Advice to Management

    Keep listening to employee feedback. The store can only go so far depending on how the moral of the associates are


  2. Helpful (1)

    "Pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Lansing, MI
    Former Employee - Customer Service Specialist in Lansing, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Great employee discount, couldn't be better. Good relationships with external vendors also allows for employee discounts like Klipsch, Sony, Monster, Dyson, etc. The hours weren't terrible. You definitely got your fair share of training so they didn't send you off into la la land without preparing you.

    Cons

    Huge push to sell protection plans, sign up credit cards, and push for sales of geek-squad services. You were not on commission, but your sales were looked at heavily. If you weren't meeting the requirements you'd get warnings and constant irritation from the managers. Do more, sell more, get them a credit card so they can pay for part of it that way. It was horrible! I was forced to offer credit cards to unsuspecting kids 18 and older who had no clue about credit, how nasty it could be, and the true costs when you didn't pay off stay within the promotional timeframe.

    Advice to Management

    I get that you are in sales, but you shouldn't make your employees feel guilty if they didn't sell that little old lady a monster tv or all the bells and whistles that go along with everything, or if you felt bad about charging that said little old lady to come out and hook up her tv for an outrageous amount. Shame on you for pestering people with your trade-in program that people paid for up front to get some money back (maybe) later. Horrible. Your company policies are horrible, they are just getting worse and I can't believe you are still in business. I'm a consumer of your company now and we spend a great deal of money in your stores, but that is quickly changing.

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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