Best Buy - Kiss work / life balance goodbye | Glassdoor
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There are newer employer reviews for Best Buy

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"Kiss work / life balance goodbye"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Manager
Former Employee - Assistant Manager
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Best Buy full-time (More than 3 years)

Pros

Fun employees, fast paced environment, cool products

Cons

Store leadership is micro managed by district staff. Long hours and then you still end up doing more work at home. Store are consistently understaffed due to payroll restraints. This leads to frustrated customers all the time everyday.

Advice to Management

Stop micro managing and creating distractions from the things you actually want your management team to accomplish. Let your store managers run the store. Respect peoples need for work / life balance. Many other companies have found a way to schedule for the needs of the business without devaluing peoples family time.

Other Employee Reviews for Best Buy

  1. "The company USED to be so much better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Channel Sales Associate
    Former Employee - Multi Channel Sales Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    There has been a push to try and innovate ... however... they cant seem to keep a good idea running without completely mucking up the original concept and what it was ment to do. Take their MCSA (Previously Sales Operators) their position was mainly to support the over the phone customer. it has now merged with .com pickup. you'd think think this would be great. however they still keep the same amount of employees (usually 1. rarely 2) per shift. the MCSA Position has had so many responsibilities piled on them as a result of people thinking that we do nothing but sit and answer phones.

    and dont get me started with the poor customer service position being merged with geek squad....

    the other pros? if you have a manager that is not all about their "inner circle" the place can be a pleasant place to work. it has a nice discount for the most part. but after working 8 years and seeing best buy go from treating their employees like gold to passing the employees to the side in order to boost sales... i'd say this place is not worth working for anymore... its better than walmart thou..

    Cons

    Inner Circle Antics depending on store, Cant keep an idea rolling and support it for more than a few months (Gaming Drive to compete with Gamestop, Sales Operators, CA's), Almost 0 recognition for good things you do... but the moment you mess up even a little you better be prepared for writeups (almost feels like a call center sometimes -- bad performance? writeup...)

    Advice to Management

    Try to get out of the inner circle thing... even thou you may not like an employees attitude it does not mean they are a bad employee... there are a few employees with a bad attitude about the company who try their hardest and do REALLY well and NEVER get recognition for what they do.


  2. "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Act like your running your own business, great discount, opportunity to travel and win trips, opportunity to grow and move up

    Cons

    Long Hours, inconsistent communication they tell you to take care of customers but yet make decisions that benefit the customer which isn't always the same

    Advice to Management

    Make the policies benefit customer and not focused on saving money

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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