Best Buy - Great work experience, this job like most is whatever you make it. | Glassdoor
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"Great work experience, this job like most is whatever you make it."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Best Buy Corporate in Richfield, MN
Current Employee - Best Buy Corporate in Richfield, MN
Recommends
Positive Outlook
Approves of CEO

I have been working at Best Buy full-time (More than 5 years)

Pros

Strong culture, plenty of opportunity to grow your career and move vertically in most markets once career path discovered. Competitive pay and great incentives from employee discount to bonus structure. Above-average work/life balance for a retail company.

Cons

Retail: Outer-market stores are often disconnected from District staff and therefore the same accountability as major market locations. Retail Management experience can be extremely inconsistent for line-level employees and as a result most line-level employees experience depends specifically on store level supervisors and managers. Many retail line level employees are unaware of career opportunities available in different segments of the enterprise that they might be considered for as Best Buy has an extremely deep talent pool with many college students, graduates, and associates that love the company.

Corporate: Consistent realignments (common among many top companies): Most employees understand that changes are made in interest of the enterprise but it can be disheartening to fear if your role will be considered necessary for the growth of the company.

Advice to Management

From a retail standpoint please ensure greater checks and balances for in-store management of outer market locations. Unplanned visits to stores to gauge employee experience will be ideal. Be committed to more of the work of discovering your talent pool inside of the retail stores and allow them the opportunity to move where they could impact the companies performance best. On the store level, everything is numbers driven to the point where it may seem short-sighted with managers only looking to appear on top of their business results even though the enterprise has made it clear that our focus is on the growth of our future (which appears very bright). You can't develop anyone if your only focus is on pushing numbers. Develop leaders and the numbers always follow because more people have a stake in the companies' performance.

Other Employee Reviews for Best Buy

  1. "Four supervisor changes in less than a year..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Bellevue, WA
    Former Employee - Sales Consultant in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    It's a job that pays your bills. The employee discounts on high-margin products like cables are alright, many times rivaling online prices for similar products.

    Cons

    High pressure to sell Geek Squad services and protection plans for devices since this is the easiest way for the company to make a ton of money, thus increasing the managers' bonuses. When managers aren't able to meet these services/protection plan quotas, they get canned. I had four different supervisors in less than a year. You do the math.

    A "rec sheet" that needs to be filled out for every customer. It's front and back. Are you kidding me? It's just another B.S. way to squeeze out more money from the customer by selling them garbage that they don't need.

    Advice to Management

    Value the people that have a passion for technology and work there. Do not hire idiots that don't know the first thing about a computer (or any other product in their respective department).

    I can't count the number of times that a customer has come up to me and said something along the lines of, "Wow, you sure seem to know a lot more than your colleagues!"


  2. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Mount Laurel, NJ
    Former Employee - Sales Manager in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    Not a lot to say positive. Was with company for over 10 years and will never go back. do not miss it

    Cons

    Corporate management down truly had no idea on how stores should be ran, Managers would be hired just to fill positions while not having the right qualifications.

    Advice to Management

    Take care of the customer and they will take care of you.


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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