Best Buy - Geek Squad Operations Agent | Glassdoor
There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

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"Geek Squad Operations Agent"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Geek Squad Operations Agent in Sarasota, FL
Current Employee - Geek Squad Operations Agent in Sarasota, FL
Recommends
Positive Outlook
No opinion of CEO

I have been working at Best Buy part-time (Less than a year)

Pros

Great atmosphere. Lots of help getting started. Plenty of paid training online. They encourage a team atmosphere. Great stepping stone into the IT industry. Good discount and flexible schedules.

Cons

Technologically sheltered customers who are frustrated and can be difficult to deal with. Good people skills and patience is a must! Full time is hard to get. Multiple people working on the same job/desk can be difficult with unfinished work/poor quality work from the previous shift.

Advice to Management

More hands on leadership training for supervisor positions.

Other Employee Reviews for Best Buy

  1. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Garland, TX
    Current Employee - Sales Associate in Garland, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    They are all about the people, making it a great experience not just for the customers but the employees too

    Cons

    It does get hectic and crazy as with any retail enviornement

    Advice to Management

    Continue to improve the employee experience anyway possible and in turn you will see increased results


  2. Helpful (1)

    "Worst place to work, they don't care about anything but profit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Business Group Lead in Appleton, WI
    Current Employee - Home Business Group Lead in Appleton, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Discount that is decent. And The employees can be nice.

    Cons

    Politics and popularity dictate reviews, promotions, and pay raises.

    Advice to Management

    The management team is pathetic at best, they need to follow the rules all the time not as they choose. Low moral fiber as well as a need to always lie.

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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