Best Buy - Geek Squad Operations Agent | Glassdoor
There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

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"Geek Squad Operations Agent"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Geek Squad Operations Agent in Sarasota, FL
Current Employee - Geek Squad Operations Agent in Sarasota, FL
Recommends
Positive Outlook
No opinion of CEO

I have been working at Best Buy part-time (Less than a year)

Pros

Great atmosphere. Lots of help getting started. Plenty of paid training online. They encourage a team atmosphere. Great stepping stone into the IT industry. Good discount and flexible schedules.

Cons

Technologically sheltered customers who are frustrated and can be difficult to deal with. Good people skills and patience is a must! Full time is hard to get. Multiple people working on the same job/desk can be difficult with unfinished work/poor quality work from the previous shift.

Advice to Management

More hands on leadership training for supervisor positions.

Other Employee Reviews for Best Buy

  1. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Garland, TX
    Current Employee - Sales Associate in Garland, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    They are all about the people, making it a great experience not just for the customers but the employees too

    Cons

    It does get hectic and crazy as with any retail enviornement

    Advice to Management

    Continue to improve the employee experience anyway possible and in turn you will see increased results


  2. "Good Stability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Lakewood, CA
    Current Employee - Sales Consultant in Lakewood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Good training, competitive pay, good bonus structure, gives you the flexibility to work with your schedule especially school. A lot of new opportunities for growth in the CBG sector.

    Cons

    Not much interest by some assistant managers in individual employees lives. Needs to more transparent. And should be more clear cut in setting goals.

    Advice to Management

    Encourage more progressive movement within the company.


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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