Best Buy - Fast paced retail sales environment | Glassdoor
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There are newer employer reviews for Best Buy

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Helpful (1)

"Fast paced retail sales environment"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Store Manager in Fort Wayne, IN
Former Employee - Assistant Store Manager in Fort Wayne, IN
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Best Buy full-time (More than 8 years)

Pros

Best Buy is a fun place to work. There is a lot of competition and the product training is top notch.

Cons

With recent changes there will let room for advancement because there are fewer supervisor and manager positions in each store.

Other Employee Reviews for Best Buy

  1. "I engaged customers using customer service and selling skills and provided fast, friendly processing of their requests"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA) in Manhattan, KS
    Former Employee - Geek Squad, Agent (CIA) in Manhattan, KS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    The discount on electronics was nice.

    Cons

    People aren't as smart as they think they are.

    Advice to Management

    Know your managers before you hire them.


  2. "Great place to thrive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Excellent learning experience at the store level. If you work somewhere front office (cashier, sales, etc.) you will literally experience every aspect of retail: sales, cashiering, inventory, loss prevention, etc. The management is a blast to work with. The expectations of a sales position are reasonable for the pay. The benefits are fantastic! You get to challenge yourself in problem solving every day. Close knit connection between peers. The customers are rational for the most part. Training is extensive but rewarding. Access to payroll, schedule, training all available online. Extremely coherent company.

    Cons

    Customers often take out from our NPS score when certain things are not within our grasp to improve. This is retail, so expect working when everyone else is off. There's no reason why associates should have to stick around in the store as late as 2am working on a "truck night". The push to sell services and Geek Squad Protection is often excessive.

    Advice to Management

    You guys have nailed the training experience for associates, but sometimes you have to understand that there are people out there that are sufficiently skilled that they don't benefit from services we offer.

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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