Best Buy - This company has ADHD | Glassdoor
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There are newer employer reviews for Best Buy

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"This company has ADHD"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Store Manager
Former Employee - Assistant Store Manager
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Best Buy full-time (More than a year)

Pros

A place where someone without an education can get a chance at management. The employee discount is nice on items with margin. A lot of online product training available. Vendor support is nice and for sales management, lucrative (swag). If you are hired for a good store, you can make a decent bonus.

Cons

Zero respect for work life balance. No paid holidays for management. Toadyism is prevalent. Health benefits are expensive compared to former employers.

Advice to Management

Stick with a concept or program for more than a month to actually give it a chance to see if it works; people have to get used to doing something to do it well. For a company that is trying to set itself apart from online competitors, is cutting payroll and management staff the best idea??? It's hard to sell the Blue Shirt experience when there are only four or five Blue Shirts covering an entire store. And cutting housekeeping is the first sign of a dying company...

Other Employee Reviews for Best Buy

  1. "Retail electronics customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cuyahoga Falls, OH
    Former Employee - Customer Service Representative in Cuyahoga Falls, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Large, stable company with ability to transfer to other locations and ample to grow and achieve promotions over time with effort. Nice to have an employee discount on large ticket items. Atmosphere is lively and upbeat.

    Cons

    Management often did not back up customer service workers. Push to sell warrantees on items was overbearing, especially for cashiers who don't get any direct benefit from doing so. Working busy holidays can be very stressful, as can angry customers who don't like store policies.

    Advice to Management

    Consider working schedules so that workers get longer stretches of time off to avoid burn out. Back up return policies when they are posted or be very clear to customers that you are making an exception to a rule and the customer service rep was correct. NEVER make an exception for a customer who is verbally abusive to a customer service rep.


  2. "Good until they start to micromanage interactions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time

    Pros

    The people I work usually are pretty cool people and so is the management. Very down to earth people. The employee discount is great for a while but u find yourself spending alot because of it. Get to see the newest electronics and how they work and what they do. Fun atmosphere and you get bonuses each month if department hits goal.

    Cons

    Getting people to cover one of your shifts can be a hassle. The pay is ok but for everything you have to know its not enough. Some employees that are in Home theater have to know, home theater, cameras, appliances, gaming, car audio, tvs, movies, music and now we are being trained in computer and tablets has well, so pretty much the entire store. Also family and friends keep trying to get stuff from you for a discount and it can get annoying.

    Advice to Management

    Coaching each interactions just makes the employee feel like crap and its starting to fell like Hubert is trying to micromanage every interaction with specific questions to ask on a worksheet.


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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