Best Western - Nice hotel | Glassdoor
There are newer employer reviews for Best Western
There are newer employer reviews for Best Western

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"Nice hotel"

StarStarStarStarStar
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

great bosses, pleasant work environment

Cons

low salary, no real room for advancement

Other Employee Reviews for Best Western

  1. "Front desk clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk in Holbrook, AZ
    Current Employee - Front Desk in Holbrook, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Western full-time (Less than a year)

    Pros

    - Getting to socialize with a broad spectrum of people.
    - I've been offered different jobs from guests when I move.
    - I get a lot of free time during Night Audits.

    Cons

    - The owner does not put herself in our shoes, she tends to be very condescending.
    - The pay is way too low, $7.60 an hour, I wouldn't be able to survive if I wasn't living with my mom.
    - There are no benefits, no raises, no real motivation to do better.
    - We are told that we "MUST" take the BWI training, but they want us to do more than just Front Desk training, yet they don't want to pay us more to learn more.
    - Employees are constantly quitting or getting fired.
    - The owner is constantly watching you over the cameras, which can make you feel very uneasy at times.
    - When you make a mistake or lose a sale, she calls you right away and asks why you lost that person then gives you a lecture.
    - The shifts are never consistent, I'll work three 9 hours shifts, get two days off, work one 3 and a half hour shift, then the next day come in for a 6 hour shift.
    - Barely make over 70 hours every two weeks.

    Advice to Management

    Owner, stop keeping tabs on every single moment of every hour. If we lose a sale, it's not just because it's our fault, sometimes the guest just can't be reasoned with. Pay us more, a raise every now and then would be nice because honestly? I see no motivation to do better than I already am.


  2. "It is an amazing place of learning and growth for me, professionally & personally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Event Coordinator in Lansing, MI
    Current Employee - Sales Associate/Event Coordinator in Lansing, MI
    Recommends
    Positive Outlook

    I have been working at Best Western full-time (More than a year)

    Pros

    The atmosphere is one of opportunity. I have made new connections from all over the country to utilize professionally & personally. There are many chances for growth in the hospitality industry.

    Cons

    A downside would be the limited potential of a particular property.

    Advice to Management

    Allow your managers to do what they do best!

There are newer employer reviews for Best Western
There are newer employer reviews for Best Western

See Most Recent

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