Best Western - Great experience. Amazing people to work with. | Glassdoor
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There are newer employer reviews for Best Western

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"Great experience. Amazing people to work with."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Front Desk Agent in Plattsburgh, NY
Former Employee - Front Desk Agent in Plattsburgh, NY
Recommends
Positive Outlook
Approves of CEO

I worked at Best Western full-time (Less than a year)

Pros

Well established company. Many different things to learn from front desk, guest services, maintenance, and even auditing throughout the night.

Cons

As with every hospitality business a slow season can call for long hours, but this is where it pays to take the extra time to learn other facets of the business.

Advice to Management

Absolutely nothing because the president worked in the building with us and did everything possible to ensure the guests and employees were taken care of.

Other Employee Reviews for Best Western

  1. "Inconsistent Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Front Office Manager
    Current Employee - Sales and Front Office Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Western full-time (More than 3 years)

    Pros

    I really can't think of a single Pro.

    Cons

    1. Inconsistent operation of Hotels.
    2. Poor Leadership - All hotels independently Owned/Operated
    3. No benefits of any kind
    4. Best Western International does not support hotels - Worldwide sales does nothing to help.
    5. Poor branding - General public has no idea what the difference is between BW, BW Plus & Premier.

    Advice to Management

    David Kong & board members need needs to know what is going on with the hotel brand/chain. Over all David is doing a good job - For what this brand is.


  2. "Good Ownership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Western part-time

    Pros

    Do your work and you will feel good about the job. I often received tips from guests because my efforts to make sure they were accomodated. Do good work and people will notice.

    Cons

    It can get hectic and things may not always be easy. Be prepared for you to have to run around and feel like you are doing other peoples work. It can be understaffed at different points of the year depending on the turnover.

There are newer employer reviews for Best Western
There are newer employer reviews for Best Western

See Most Recent

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