Shopper for over 7 years, probably 8, dropped after contesting one shop - Secret Shopper BestMark Employee Review

1.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great if you do the little $3 at home shops and do a bundle of them.

Cons

If you do a shop which requires a purchase be made, you are not reimbursed. If you contest the pay of a shop you are dropped even if you have completed over 100 shops for them over almost a decade and have an excellent record. All of the reviews that talk about the emails where they are dropped because the shopper disagreed with their decision and was contesting not being paid for a shop because Best Mark's policy was unfair and impossible and the shopper was immediately dropped is dead on. Instead of correcting their flawed policies they drop the shoppers regardless of their record or how long they have been with them.

Explore other reviews about BestMark

5.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy if you can follow directions

Cons

Takes a long time to get paid

1.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros. This company sends you to do a job, you do it and then they don't pay you and delete your account.

Cons

They won't pay you AFTER you did all the work.

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