BestMark - Good, Not Great | Glassdoor
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There are newer employer reviews for BestMark

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"Good, Not Great"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Quality Assurance Editor in Minnetonka, MN
Current Employee - Quality Assurance Editor in Minnetonka, MN
Neutral Outlook
No opinion of CEO

I have been working at BestMark part-time (Less than a year)

Pros

Great Work/Life Balance, as you can work from home.
Paid Training.
Recognition for work well done.

Cons

The work can be repetitive.
Little room for advancement.
Management tends to micromanage.
Inconsistent communication.

Advice to Management

Less micromanaging, please and more communication.

Other Employee Reviews for BestMark

  1. Helpful (2)

    "It was...interesting to say the least"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Coordinatr in Minnetonka, MN
    Former Employee - Regional Coordinatr in Minnetonka, MN
    Doesn't Recommend
    Negative Outlook

    I worked at BestMark full-time (More than a year)

    Pros

    Fun co-workers, interesting industry, great place to learn many skills at once, good entry level position where you can cut your teeth and gain quick experience, fast paced.

    Cons

    Very big micro-managers, no job growth within the company, revolving door of hiring(some people were out after a few days), not willing to listen any advice from the people on the floor, Cameras in the office...really?

    Advice to Management

    Trust the people on the front-line and the people who have been with you the longest.


  2. Helpful (6)

    "Sad Place to Work-Not Recommended"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at BestMark full-time (More than 3 years)

    Pros

    The product is incredible as they are one of the top Mystery Shopping Companies in the world. Fortune 100 clients.

    Cons

    Think very carefully before you accept an internal job from this company. They make you work mandatory unpaid overtime, they avoid performance reviews at all costs so they can't give any of their employees a raise or even help them improve. I have never worked for a company where every single employee is trying to find another job elsewhere. They don't appreciate a single thing anyone does and never recognizes when someone goes above and beyond. This job affects people in their personal life and most people find it nearly impossible to get out of bed in the morning. It was such a relief to finally get out of this sweat shop. Unfortunately, I believe that eventually they will lose so many staff members that it will be tough for them to meet all of the deadlines for their clients. It's a ticking time-bomb waiting to happen. Their database of mystery shoppers believe they are underpaid and overworked, my comment to them is try being an internal employee.

    Advice to Management

    Open your eyes and realize the wonderful people that work for you. You can't survive without good people and they WILL find somewhere else to go. You can continue to take advantage of these poor people, but eventually they will leave. You have no idea how badly you make every single person there feel and how it affects their daily personal life.


There are newer employer reviews for BestMark
There are newer employer reviews for BestMark

See Most Recent

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