Spin Zone - Sales BigPanda Employee Review

2.0
Nov 17, 2018
Recommend
CEO approval
Business Outlook

Pros

+ You'll get paid a bunch, probably overpaid for the target market and age of BigPanda + Great work life balance, your manager may not even notice you're there. + Outside of engineering life is good. + Food, Parking, Bathrooms, Break Area. + Customer satisfaction & retention + Industry leader in AIOps for a time + Stock options

Cons

- No one in the US office has been around very long. - Poor leadership that lacks integrity - Underwhelming start-up experience at all levels (first time CEO, "CTO" and "CMO" are lost in the sauce) - Heavily inflated sales quotas by 2-4x (how do you think you can achieve 600% YoY growth? Don't sell anything the previous year!!) - Over hired, underperforming sales development reps hurting organization for years - Junior level sales reps hired with a negative track record, then left. - Sales reps sourced from failing companies because of relationships. - Diluted territories and opportunities. (Literally one day every sales rep was made a regional director) - Quota accelerators met when unrealistic side goals achieved = no integrity - Quarterly commission payout and unresolved payout errors = no integrity - Light dispersion The office is overcrowded, engineers are sitting at clumsy manual lift tables, literally elbow-to-elbow with your neighbor. Some engineers get stuck on the end of a table and have people walking and bumping their chair all day. Some employees squat in conference rooms, or breakroom, just to get some room to work. In the US office if you aren't seen at work doing work you're a waste of salary and your name will go into a black book. The people leadership at BigPanda range from competent to severely incompetent and lazy. Especially on the customer success side. One VP in particular is a slave-driver that assigns too much work and a short deadline, when they couldn't even do the work themselves because they have no idea what the work entails. Overall it's just a terrible, loud, and unorganized place to work. The middle/upper management is the WORST I've seen in my career. I'm surprised anything gets done. My biggest regret is that I didn't quit sooner. My second biggest regret is that I didn't get to see the projects I develop to the end. My third regret is I accepted any stock offering from this company and didn't take the salary increase.

Explore other reviews about BigPanda

5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

BigPanda is an incredible place to work for several reasons. The culture is highly collaborative, with a strong emphasis on teamwork and cross-departmental cooperation. You get to work with innovative, cutting-edge AI Ops and IT Ops technology, which makes the work both exciting and impactful as we help customers solve complex operational challenges. There are clear growth opportunities and leadership that actively supports professional development and learning. The company truly values work-life balance, offering flexible schedules and a supportive environment. BigPanda is also committed to diversity and inclusion, making everyone feel valued and respected. Leadership is transparent, approachable, and encourages open communication, ownership, and feedback. On top of that, they offer a competitive benefits package, including health coverage, retirement plans, and wellness programs, making it a place where both your professional and personal well-being are prioritized.

Cons

While BigPanda is an amazing place to work, there are a few challenges that come with the territory. The fast-paced environment is exciting, but it can sometimes feel high-pressure, with tight deadlines and shifting priorities as the company grows. This dynamism, though, also keeps things interesting and provides constant opportunities to learn and adapt. As the company scales, there are some growing pains, with processes still being optimized—but it's rewarding to be part of a company that's evolving so rapidly. Workload can fluctuate, and there are times when it gets busy, but leadership is supportive, and the flexibility in scheduling helps maintain a good work-life balance. The company's global presence is expanding, but it's still in development, which means fewer international opportunities for now. Remote work is encouraged, but balancing collaboration across time zones can sometimes blur work-life boundaries. Overall, these challenges come with the excitement of working in a rapidly evolving, high-growth environment where innovation thrives.

3.0
Feb 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people, well capitalized, remote first culture

Cons

multiple product/strategy shifts in my time, constant turnover in staff, information is siloed and tribal

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