Birch Communications - Nothing I Say Will Be Enough | Glassdoor
  1. Helpful (4)

    "Nothing I Say Will Be Enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Birch Communications full-time

    Pros

    Some really good people

    Cons

    The really good people are clueless as to how to run a technology centric company. Here is a clue - Cbeyond was not a CLEC!!!!! Birch got rid of their old COO, a horrible VP of operations, and replaced them with feckless leaders. 2+ yrs post acquisition and this company remains a train wreck. Run away from this company. All positive reviews are plants......

    Advice to Management

    Stop trying to shoehorn complex product process into simplistic telecom processes. Listen to the few experts you have left

    Birch Communications2016-07-17
  1. "Owner and primary CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Executive Officer in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birch Communications full-time for more than 8 years

    Pros

    Excellent customer service, clear and clean call quality

    Cons

    Non to report at this time

    Advice to Management

    Take the phone call seriously

    Birch Communications2017-11-01
  2. "Implementation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator 

    I have been working at Birch Communications full-time

    Pros

    Overtime , working from home

    Cons

    Horrible environment , not organized , extremely stressful and underpaid

    Birch Communications2019-04-22

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