Birch Communications - Stay Away! | Glassdoor
  1. Helpful (5)

    "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accountant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Birch Communications full-time for more than a year

    Pros

    There are some good people who work here.

    Cons

    The company is a disaster. They continue to grow only by M&A and lose many customers when they jam them into their billing system which is a joke in itself. Accounting management is spineless and beholden to a person outside the organization who has free reign over the company and is one of the most unethical people I've met in my life. Their benefits are some of the worst in class. The 401k match is for the most...

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    Advice to Management

    This is headed one of two ways, either Birch sells out or goes bankrupt (which they've done previously). There's really not much you can change, the problem is inherently systemic and rooted in unethical business practices and ignoring the customer base.

    Birch Communications2016-07-19
  1. "Owner and primary CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Executive Officer in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birch Communications full-time for more than 8 years

    Pros

    Excellent customer service, clear and clean call quality

    Cons

    Non to report at this time

    Advice to Management

    Take the phone call seriously

    Birch Communications2017-11-01
  2. "Implementation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator 

    I have been working at Birch Communications full-time

    Pros

    Overtime , working from home

    Cons

    Horrible environment , not organized , extremely stressful and underpaid

    Birch Communications2019-04-22

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