Birch Communications - Company is a lost cause...just say NO to joining. | Glassdoor
  1. Helpful (5)

    "Company is a lost cause...just say NO to joining."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Birch Communications full-time

    Pros

    There were good people there that worked hard and cared about their jobs and customers.

    Cons

    The good people were crushed by the tyrannical senior management that did not care about customer service or staff. They have done so many layoffs in the past 3 months there is virtually nothing left. Customers are abandoning this sinking ship and they can't find new customers because of the multitude of negative reviews online. The government fined the company for misleading billing practices over $6,000,000. The...

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    Advice to Management

    Improve communication, be honest with customers and staff, follow through with a plan and stop changing direction every other week. Don't hire people in December and then lay them off in March!

    Birch Communications2017-03-22
  1. "Owner and primary CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Executive Officer in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birch Communications full-time for more than 8 years

    Pros

    Excellent customer service, clear and clean call quality

    Cons

    Non to report at this time

    Advice to Management

    Take the phone call seriously

    Birch Communications2017-11-01
  2. "Implementation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator 

    I have been working at Birch Communications full-time

    Pros

    Overtime , working from home

    Cons

    Horrible environment , not organized , extremely stressful and underpaid

    Birch Communications2019-04-22

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