Black Box - Nortel Switch O&M | Glassdoor
There are newer employer reviews for Black Box
There are newer employer reviews for Black Box

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"Nortel Switch O&M"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Nortel O&M Technician in Needham, MA
Former Contractor - Nortel O&M Technician in Needham, MA
Doesn't Recommend
Neutral Outlook

I worked at Black Box as a contractor (More than 5 years)

Pros

Payment for technical services was prompt and company staff was courteous & professional. Support was adequate when technical help was needed.

Cons

In overseas assignments, it was difficult to get even the smallest items needed. Manager was slow in response to critical needs creating unnecessary delays & problems in providing reliable O&M support.

Advice to Management

Check with the personnel out in the field once in a while to see if needs are being met

Other Employee Reviews for Black Box

  1. Helpful (3)

    "Black Box offices benefit from independence"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maple Grove, MN
    Current Employee - Anonymous Employee in Maple Grove, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time

    Pros

    Black Box is a huge company and has all the benefits that go along with their size. However, most of the offices function as independent units of the company and maintain their ability to be nimble and adjust quickly. They also provide small company atmospheres where people really care about what is happening. While I am sure there are some "bad" offices, even two offices in the same area can be completely separate in terms of culture, people, tenure and attitude. Anyone looking for an accurate review of the Black Box office they are considering should pay very close attention to the office being reviewed because if the name doesn't match exactly the review means litte to nothing.

    Cons

    It takes a little longer than normal to get the specific benefit information when you start. They start benefits right away but it takes a while to get the details.
    The benefits are very generous though so it's worth the wait.

    Advice to Management

    Keep investing in good people and technology!


  2. Helpful (8)

    "Run as fast as you can"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Maple Grove, MN
    Current Employee - Account Manager in Maple Grove, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Black Box full-time (More than a year)

    Pros

    Nice co-workers and that is all.

    Cons

    By far the worst sales job I have ever had. Senior management is in way over her head and is driving the division into the ground. Very low moral because of leadership's unethical treatment. I have seen many people come, and many people go. You live off of the base salary they provide with very little commission even at the top. Extreme Micro Management.

    Advice to Management

    Treat your employees with respect. Take classes on business.

There are newer employer reviews for Black Box
There are newer employer reviews for Black Box

See Most Recent

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