Blackbaud - average | Glassdoor
There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

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Helpful (1)

"average"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Executive in Charleston, SC
Current Employee - Account Executive in Charleston, SC
Recommends
Approves of CEO

Pros

Diversity. Culture. Plenty of opportunities for advancement. Employees who work hard are noticed.

Cons

Large company. It's "what have you done for me lately."

Advice to Management

Communicate with employees.

Other Employee Reviews for Blackbaud

  1. Helpful (3)

    "Blackbaud Doesn't Care"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Analyst in Charleston, SC
    Former Employee - Customer Support Analyst in Charleston, SC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great clients! Some good people are there, too.

    Cons

    Management is atrocious!!! They only care about their goals, not yours. The chance of advancement to management is slim, though Blackbaud often tauts the opportunities in customer support. Note some of these reviews indicate that people sat in the same position for 3-4 years before making it to management. Considering you need no technical background (or so they say) for a support role, why should it be so hard to make it to management? Do you really want to stay entry level, with no raise, mind you, for 4 years until someone else leaves and there is an opening? No incentives. Rewards are inconsistent.

    Advice to Management

    Get your act together and invest in your employees. If they're not happy (and trust me, they aren't) then this will make it back to the customer in support calls.


  2. Helpful (1)

    "Fun, high speed environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Charleston, SC
    Current Employee - Technical Consultant in Charleston, SC
    Recommends
    Approves of CEO

    Pros

    Great purpose and just about everyone there seems to be very bright and really cares about what he/she does. All around great company.

    Cons

    Too much is put towards growing big in size, volume, and revenue. Eyes should be turned inward to work on quality of products. The better the product, the better the marketing/sales/revenue.

    Advice to Management

    Focus more on the people within the company and not just the clients and the our goals in the future. They will come with a good employee base.

There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

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