Blackbaud - Leadership? | Glassdoor
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There are newer employer reviews for Blackbaud

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Helpful (5)

"Leadership?"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Austin, TX
Current Employee - Manager in Austin, TX
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Blackbaud full-time (More than 5 years)

Pros

Checks don't bounce. Parking is okay.

Cons

Benefits are limited. Executive Leadership management communications is corporate speak gobbledygook -- meaningless, frustrating, and at times downright insulting. There may be good individual leaders at Blackbaud. However, it does appear that as a group, a few things are true about the Executive Leadership Team. There is no emphasis on product quality, customer satisfaction, or employee satisfaction. The rule of the day is company politics. Many stupid corporate management decisions are in play every day. Hundreds of thousands of dollars are being wasted on a regular basis.

Advice to Management

Seriously, get a clue.

Other Employee Reviews for Blackbaud

  1. Helpful (6)

    "Promising at first, but bureaucratic culture prevents long-term job satisfaction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blackbaud full-time

    Pros

    Casual attire permitted, occasional events to boost morale, good benefits, and a few miscellaneous perks including gaming in the cafeteria.

    Cons

    - Management strings you along at below fair market salaries with empty promises of increase
    - Base compensation is low across the board and commission driven bonus structure creates an incentive to trade quality service for quantity
    - The business is not led by innovators, and retains unimaginative leaders through a system similar to university tenure. Managers are in their roles most often because they were with the company long than other candidates. I've seen highly intelligent and ambitious candidates passed over for jobs, when less motivated individuals get the promotion because they had been with the company for 5 years.
    - The current CEO has done well to maximize shareholder value; however, the company is merely retrenching into a place of comfort rather than pushing for innovation and relevancy.
    - Along the same lines, there is very little room for autonomy and innovation. Blackbaud still resembles the 90's tech company that achieved initial success... riding the coat-tail of their Razor's Edge product.
    - Intelligent people leave all the time for higher paying more satisfying jobs.
    - There are eager young minds knocking at the door for jobs, yet it's very difficult for them to find a position due to disproportionately high priority to higher from within. I'm baffled by this when I walk through rows of empty cubes on Friday mornings. Seriously, one-third to maybe half of the employees at headquarters come into the office on Fridays. This includes management too!

    Advice to Management

    - You will not survive unless you encourage innovation among your employees! Don't just say you value innovation. Be an example and actively encourage it.
    - Don't string your employees along with empty promises or by adorning them with meaningless new titles. Pay them what they deserve.


  2. Helpful (6)

    "Convio was a great place to work, Blackbaud is not Convio"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Austin, TX
    Former Employee - Engineering in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Blackbaud full-time (More than 5 years)

    Pros

    Great mission, that hasn't changed, and interesting people as a result. There are some places with interesting technology. Products all over the place if you like that.

    Cons

    Bad pay lots of pressure, not a good combination. They don't seem to care about the employees enough.
    Purchasing cuts have made the job frustrating and much of the technology is very old and technical debt isn't paid down.

    Advice to Management

    Spend a bit more on the employees you want to keep and buy the hardware needed to do the job.

There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

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