Blackbaud - Learn the business, build relationships, work hard and move up. | Glassdoor
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"Learn the business, build relationships, work hard and move up."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous in Charleston, SC
Current Employee - Anonymous in Charleston, SC
Recommends
Positive Outlook
Approves of CEO

I have been working at Blackbaud full-time (More than 5 years)

Pros

-great people
-market leader
-location(Charleston SC)
-career development
-new CEO with some balls
-new on boarding program for sales/marketing
-publicly traded company(BLKB)
-extremely competitive to get hired
-arguably the best company to work for in charleston

Cons

-lack of product development under past CEO, Marc Chardon
-got caught up in the acquisitions game
-flagship product runs well but looks old(current leadership is committed to addressing this)
-middle mgmt, like others have said, it is a problem.
-sales reps get paid, solutions engineers do most of the work though. They get paid less.
-support analysts seem to complain about lack of pay and long hours.
-consultants are highly utilized, which can tend to burn them out quickly.
-the marketing team has too many people for the amount of work to be done. I think they can condense those slots. Not enough revenue generators to justify the number of employees.

Advice to Management

New CEO has said all of the right things so far. Nice to see some fresh management. Speaking of which, there are too many managers in the middle. Also, too many ppl in marketing who don't produce enough revenue. Pump more money into product development and talented developers to help everyone in the companyt. Sales can then sell, support can support, services can implement and marketing can market the product more effectively. Have to get caught up with Product Development to compete with sales force and other market competitors. Let's be done with the acquisitions too, nobody wants to see anymore of that. If we need it, let's build it, like we used to.

Other Employee Reviews for Blackbaud

  1. Helpful (1)

    "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blackbaud full-time (More than 3 years)

    Pros

    Great atmosphere (at least in my area) and I truly enjoy what I do. I look forward to going to work.

    Cons

    Meager (relatively) salary; merit increase either minimal or non-existent regardless of "Exceeds Expectations" rating.

    Advice to Management

    Financial rewards are important to your workforce. Continue to justify not rewarding or properly compensating your employees and you'll continue to lose the really good ones in droves. No, it's not a coincidence that so many stellar employees have opted out recently.


  2. Helpful (1)

    "a scattered mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blackbaud full-time (More than 5 years)

    Pros

    great clients, many great co-workers

    Cons

    no focus, teams run in circles, no leadership

There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

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