Blackbaud - Going downhill | Glassdoor
There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

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Helpful (3)

"Going downhill"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Executive in Charleston, SC
Current Employee - Account Executive in Charleston, SC
Disapproves of CEO

Pros

A young company that hasn't fully lost focus on the balance between life and work. Very nice people and, if you're in Charleston, proximity to beaches and downtown are nice.

Cons

Poor internal communication and disparate processes make just about any significant project difficult to complete. Too often the different departments don't know what the others are doing - left hand and right hand seldom meet. With the down economy, all depts have to get trim and increase efficiency, but the company has neglected the top performers which, by nature, means they'll lose their best assets and be left with the B players.

Advice to Management

Consider listening to employees more intently. The "fixes" to Blackbaud's issues are right in front of you, but the growing disconnect between executive mgt and the people in the trenches is problematic. Understanding your business is one thing, but understanding the needs of the people who execute your plans is another. If you don't have both, then you're going to hit several bumps in the road.

Other Employee Reviews for Blackbaud

  1. Helpful (4)

    "Interaction Design @ Blackbaud"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interaction Designer in Charleston, SC
    Current Employee - Interaction Designer in Charleston, SC
    Recommends
    Approves of CEO

    Pros

    Working with non-profits to enable and support there causes
    Colleagues
    Atmosphere

    Cons

    Indifference to Design roles and abilities by middle management
    Indifference to products versus profits - good is good enough
    Inability to remove incompetent staff
    Inability to identify incompetent staff

    Advice to Management

    Set higher standards for employees
    Reward the A's and B's
    Remove the C's and D's
    Remove people who hire D's and F's


  2. "Great customers and work but the company pushes employees into the ground with too much work and travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charleston, SC
    Former Employee - Anonymous Employee in Charleston, SC
    Recommends
    Approves of CEO

    Pros

    The customers are great most of the time.

    Cons

    Too much focus on billable hours. Not enough focus on quality work. If you suck up enough, promotions are yours. Do a good job tough luck.

    Advice to Management

    Pay more attention to quality. Your customers will thank you.

There are newer employer reviews for Blackbaud
There are newer employer reviews for Blackbaud

See Most Recent

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