Blackboard - Good place to make an impact in the world and help students with their education! | Glassdoor
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There are newer employer reviews for Blackboard

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Helpful (9)

"Good place to make an impact in the world and help students with their education!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Employed Observer in Somerset, KY
Current Employee - Employed Observer in Somerset, KY
Recommends
Positive Outlook
Approves of CEO

I have been working at Blackboard full-time (More than 3 years)

Pros

Great pay for sure, best in the area for entry level. Good opportunities to move up to higher level positions. The type of work is awesome. We help students address their problems so they can focus on learning. Great people and managers at the locations. Management really seems to care in Somerset even though their corporate counterparts tend to make their jobs hard. The culture in Somerset is really like one very large family and everyone tries to help each other. The big boss in Somerset is a guy you can talk to and he really believes in what we are doing, helping students! He can be competitive and really pushes everyone to pitch in and help each other.

Cons

Seasonal hiring leaves new advisors feeling unsure about the future of their jobs. Staffing is often cut to the bones leaving those working to carry a large load. Corporate DC team not engaged with the centers and tends to send down unachievable goals with no resources to make it happen. There is a tendency to look down on the center personnel that are working directly with students as if we are just tools to be replaced. Corporate team hurts culture with poor processes (payroll as an example) and planning. The do not seem to listen to center managers.

Advice to Management

Focus on the work in the centers. This is where the action is. Help your center managers improve the culture by engaging and taking their issues seriously. Address their issues more quickly and show you care about the people in the centers (they are the largest group of Bb employees in the company).

Other Employee Reviews for Blackboard

  1. Helpful (7)

    "Dedicated smart team, great company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    No opinion of CEO

    I worked at Blackboard full-time (More than 5 years)

    Pros

    Great company, good products and technology, team members and company as a whole are all dedicated to the work and to the larger mission of improving education. Nice to work at a place that other people recognize (oh, my kids use that!) and where people generally think highly of the company.

    Cons

    Long hours during busy times of the year, high expectations are put on everyone, and it can be very demanding at times. Frustrating when work "firedrills" seem to be the norm. Political environment, can be hard to break into inner circles.

    Advice to Management

    Show your employees - at all levels - that you value them and their contributions.


  2. Helpful (3)

    "It was okay, if you have other opportunities I suggest you go with another company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Development in Raleigh, NC
    Current Employee - Market Development in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blackboard full-time (Less than a year)

    Pros

    Big, well known company. Work-life balance was good.

    Cons

    Organization was terrible. No one communicated well each other. The different platforms never knew what the other ones were doing. It is such a large company that all the offices all over the world all have different ways of doing things. Everyone high up in the company quit so there was chaos all the time.

    Advice to Management

    Get your leaders in the company on the same page because it has an affect on everyone's title and job.


There are newer employer reviews for Blackboard
There are newer employer reviews for Blackboard

See Most Recent

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