Blizzard Entertainment - Great people to work with | Glassdoor
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There are newer employer reviews for Blizzard Entertainment

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Helpful (2)

"Great people to work with"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Support Representative in Irvine, CA
Former Employee - Customer Support Representative in Irvine, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at Blizzard Entertainment full-time (More than 3 years)

Pros

- Fantastic workmates
- Good cafeteria
- Great events and perks
- Some of the best games on the market

Cons

- Difficult to advance
- Somewhat disorganized training/work metrics
- Lack of communication between departments
- Some poor management choices

Advice to Management

Overall this has been one of my favourite places to work, ever. I love the company and still have a lot of love and loyalty for the company and the games. Mike Morhaime has always done right by his employees, from my limited personal experience and from everything I have heard. He is an admirable man who has made some amazing changes to maintain the company and uphold the core values.

There were many ups and downs in the CS department over the time that I was there. As they grew, there seemed to be more of a distance between what was happening in the department itself and how that was communicated to the upper managent of the company. On the whole, the individuals I worked with rolled well with the punches and certainly became a force to be reckoned with in the gaming industry. From a business perspective, I can see where it made sense to cut back on some of the perks and events, but sometimes it felt that the only departments affected by those cut-backs were the "entry level" departments. May I suggest finding ways to make cuts across the company (rather than just one or two departments) that make business sense, but that don't shoot down employee morale?

I would also suggest raising the payscale somewhat for Quality Assurance and Customer Support, just to be a bit more competitive in the industry. I think Blizzard can pull the cream of the crop into every department, and those people deserve to be paid to reflect that polish and shine they bring to wherever they are hired.

Other Employee Reviews for Blizzard Entertainment

  1. Helpful (2)

    "My Crazy Blizzard Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Irvine, CA
    Current Employee - Customer Service in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blizzard Entertainment full-time (More than a year)

    Pros

    In short, the people. You will work with some of the most amazing people ever. You get taken care of and all the special parties are pretty nice too.

    Cons

    If you are in the CS side of things, you are pretty much stuck there. To get out to another branch of the company could take a miracle. And getting promoted gets a bit tricky, because those that are in the positions of power that you want tend not to leave.

    Advice to Management

    Keep rocking. You have some the best people, take care of them like you always do.


  2. Helpful (2)

    "While not the ideal position for my tastes, the company itself was one of the best I'd worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account and Technical Services Representative in Irvine, CA
    Former Employee - Account and Technical Services Representative in Irvine, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Blizzard Entertainment full-time (More than 5 years)

    Pros

    Very relaxed, yet energetic, professional culture.

    Cons

    Not all teams are created equal. Some expectations seem, at times, unrealistic.

    Advice to Management

    Find a way to manage your teams, and stick it out for more than 3-4 months at a time. Changing up career progression scales, and requirements


There are newer employer reviews for Blizzard Entertainment
There are newer employer reviews for Blizzard Entertainment

See Most Recent

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