Blockbuster - Low pay, lack of support, heavy work. | Glassdoor
There are newer employer reviews for Blockbuster
There are newer employer reviews for Blockbuster

See Most Recent

Helpful (1)

"Low pay, lack of support, heavy work."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Lansdowne, PA
Former Employee - Store Manager in Lansdowne, PA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Blockbuster full-time (More than 5 years)

Pros

Free DVD/BluRay rentals, interacting with the customers (talking movies, etc)

Cons

Low pay, not enough hours given at the store level to have a proper staff. If all I can give a CSR is 6-10 hours a week, they're not going to stay with me. The good people leave, and the crappy people stay. Awful company that doesn't care one bit about their employees....just sheep. They don't know how to run a movie rental business....the people at the top have never worked for Blockbuster as Store, District or Regional Managers. They came from 7-11, Starbucks, etc....not all retail ideas can work from one company to another.

Advice to Management

Learn your customers. I ran an urban store, and was unable to get a proper number of certain movies (tyler perry, etc) that are very popular in urban cultures. I would have to trade/transfer copies of movies that wouldn't rent at my store to a store that had what I needed. This is ridiculous way to go about gaining inventory. If there is a capable staff and store manager, they should have some input as to how many copies....and which movies....get delivered to their store.

Also....getting rid of late fees destroyed this company. It went from being an amazing place to work, to hell in less than 6 months. THANK YOU VERY MUCH!!

Other Employee Reviews for Blockbuster

  1. "stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Fort Lauderdale, FL
    Current Employee - Store Manager in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blockbuster full-time (More than 10 years)

    Pros

    Get to meet lots of neighborhood people, always busy so the days go fast

    Cons

    open every day of the year, cookie-cutter retail goals, some nasty customer issues, usually work alone, computer system is out of date

    Advice to Management

    if you are highly organized and motivated to get the work done yourself go for it


  2. Helpful (1)

    "Good experience for working with difficult people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (More than 5 years)

    Pros

    - Not a take home job.
    - More free movie rentals than I could use
    - Worked with some great people.

    Cons

    - Dead end job, not a lot of opportunities for advancement past shift-lead position
    - Unless you are management, there is no option for full time work.

    Advice to Management

    Stop changing the policies every few months, the customers don't like it.


There are newer employer reviews for Blockbuster
There are newer employer reviews for Blockbuster

See Most Recent

Work at Blockbuster? Share Your Experiences

Blockbuster
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or