Blockbuster - Was once a great company, but is now a place of stress and misery. | Glassdoor
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There are newer employer reviews for Blockbuster

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Helpful (3)

"Was once a great company, but is now a place of stress and misery."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Manager in Portland, OR
Former Employee - Assistant Manager in Portland, OR
Doesn't Recommend
Negative Outlook

I worked at Blockbuster full-time (More than 10 years)

Pros

Wide variety of customers, free rentals and fun co-workers.

Cons

Not allowed to use hard earned PTO, no breaks for managers, working alone for whole shifts, constantly being reminded by your district manager that you're replaceable, and high pressure sales.

Advice to Management

This advice is for the people at the top who make the rules, not the store managers. This company is no longer about customer service. The reason people choose to come to BBV instead of a box or the internet is for human interaction. Give more hours to the stores so they can better serve what precious few customers are left. Treat your employees with respect. Happy employees = Happy customers.

Other Employee Reviews for Blockbuster

  1. Helpful (1)

    "always saying one thing, but changing it last minute."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in San Antonio, TX
    Current Employee - Shift Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blockbuster part-time (More than 3 years)

    Pros

    10 free rentals a week, with a 10 day grace period.
    relaxed environment with coworkers,

    Cons

    customers always get irate when movies were checked out. sorry the movies not here but the worlds not ending. hard to move up not enough employees. could never call in sick cause there was never enough employees. trying to push dish to every customer.. its blockbuster not dish network.

    Advice to Management

    good luck staying open, selling dish is stupid, you should change the name of blockbuster to dish if dish is the main priority there.


  2. Helpful (1)

    "What could have been..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster full-time (More than 10 years)

    Pros

    Got to talk about movies
    Repeat/old customers become second family
    Pay/Benefits good for small retail operations

    Cons

    Too many business models-new CEO or VP would change business model, stay 2-4 years, new one would arrive and change it, stay 2-4 years, new one would arrive, essentially go back to original business model with minor tweek.
    Had the opportunity to squash Netflix in the beginning, had the opportunity to develop streaming, had the opportunity to be ahead of EVERYONE concerning bringing movies to the public BUT choose to stay with brick/mortar system.
    Past-store every 2-3 miles from each other Now-need googlemaps to locate a store

    Advice to Management

    Too Late

There are newer employer reviews for Blockbuster
There are newer employer reviews for Blockbuster

See Most Recent

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