Blockbuster - always saying one thing, but changing it last minute. | Glassdoor
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There are newer employer reviews for Blockbuster

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Helpful (1)

"always saying one thing, but changing it last minute."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Shift Manager in San Antonio, TX
Current Employee - Shift Manager in San Antonio, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Blockbuster part-time (More than 3 years)

Pros

10 free rentals a week, with a 10 day grace period.
relaxed environment with coworkers,

Cons

customers always get irate when movies were checked out. sorry the movies not here but the worlds not ending. hard to move up not enough employees. could never call in sick cause there was never enough employees. trying to push dish to every customer.. its blockbuster not dish network.

Advice to Management

good luck staying open, selling dish is stupid, you should change the name of blockbuster to dish if dish is the main priority there.

Other Employee Reviews for Blockbuster

  1. Helpful (1)

    "What could have been..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster full-time (More than 10 years)

    Pros

    Got to talk about movies
    Repeat/old customers become second family
    Pay/Benefits good for small retail operations

    Cons

    Too many business models-new CEO or VP would change business model, stay 2-4 years, new one would arrive and change it, stay 2-4 years, new one would arrive, essentially go back to original business model with minor tweek.
    Had the opportunity to squash Netflix in the beginning, had the opportunity to develop streaming, had the opportunity to be ahead of EVERYONE concerning bringing movies to the public BUT choose to stay with brick/mortar system.
    Past-store every 2-3 miles from each other Now-need googlemaps to locate a store

    Advice to Management

    Too Late


  2. "Typical Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Malden, MA
    Current Employee - Customer Service Representative in Malden, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blockbuster part-time (More than 3 years)

    Pros

    Free movie rentals. That's it.

    Cons

    Unsteady hours - corporate is always cutting payroll hours. Unattainable selling goals. Promotions based solely on numbers sold, and not on customer service, creating clerks with better customer service skills than their superiors. Incentives are often offered for selling, and then corporate changes the rules, decreasing payout after clerks worked harder to make more incentive.

    Advice to Management

    Start basing promotions on customer service skills and not numbers sold. Also, yearly raises might increase employee satisfaction.

There are newer employer reviews for Blockbuster
There are newer employer reviews for Blockbuster

See Most Recent

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