Blockbuster - It all depends on who you work for | Glassdoor
There are newer employer reviews for Blockbuster
There are newer employer reviews for Blockbuster

See Most Recent

Helpful (2)

"It all depends on who you work for"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Seattle, WA
Former Employee - Customer Service Representative in Seattle, WA
Recommends
Negative Outlook
Disapproves of CEO

I worked at Blockbuster part-time (More than 3 years)

Pros

FREE MOVIES! flexible hours and fun environment. you get to recommend movies to people all day. super easy job

Cons

Its all who you work under. I worked 1.5 years at a prime Seattle store under a great manager and two sweet shift leads, and work was great for me And customers. However, when i was forced to move across the state, the company made me go unemployed for 6 months before they were able to transfer (re-hire) me. Then, the new manager i was put under seemed to make a living off of customer's misery. Zero organization skills and little to no care about customers made working and renting there a living hell. when customers would rather send their children in to pick up a movie so they don't have to deal w/ the store staff, something has gone terribly wrong.
Also, In an all female staff, i was the only female w/o children, and it was no coincidence that i was the employee with the lowest hours (a new girl w/ triplets got 35+ hrs from the day she started) and god forbid you report the manager to the company. Only 3 weeks after reporting illegal customer account usage (by the manager) and labor violations, i was fired for "too many missed check-ins" (a storewide error w/ no single person responsible)

Advice to Management

Dish/Blockbuster: get you head out of your butts and realize that you are the LAST in person video company left. You have no idea how much customers LOVE person stores than netflix/redbox. Most people think blockbuster closed down, or that you don't exist anymore. Stop tying to become netflix and redbox and work on setting yourself APART from them. Also, customers come in to rent movies, maybe pick up food; not get asked if they want to buy, or are interested in 3-9 different promotions. Pick ONE promotion and stick w/ it, don't make employees merit based on sales.

Other Employee Reviews for Blockbuster

  1. "Not too bad of a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Folsom, PA
    Current Employee - Customer Service Representative in Folsom, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Blockbuster part-time (Less than a year)

    Pros

    Blockbuster is very good to their employees from what I have seen so far. It's also cool that they let their employees receive 10 free movie rentals a week and you can see movies before they're released on dvd to the public.

    Cons

    Working at blockbuster there is a lot of down time, Not many hours unless you are management, and you can not rent new releases under the free rentals unless it has been out for 3 weeks


  2. "Typical Corporate Retail Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Canton, GA
    Former Employee - Customer Service Representative in Canton, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster full-time (More than 3 years)

    Pros

    All Blockbusters are (were) the same, easy to transfer from store to store; employee discount on merchandise.

    Cons

    Souless corporate environment, not inherently Blockbuster's fault they're just all like that; forced to destroy excess product rather than sell it

    Advice to Management

    None really, except maybe quit with the destroying stuff if you still do that.

There are newer employer reviews for Blockbuster
There are newer employer reviews for Blockbuster

See Most Recent

Work at Blockbuster? Share Your Experiences

Blockbuster
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or