Bloomingdale's - Helping with merchandising, CLIENTELLING, putting clothes away | Glassdoor
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There are newer employer reviews for Bloomingdale's

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"Helping with merchandising, CLIENTELLING, putting clothes away"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Specialist in New York, NY
Former Employee - Specialist in New York, NY
Recommends

Pros

you have the opportunity to make a lot of money working off of commission, the hours are short if you are night and weekend, the managers are not always on top of you, the discount

Cons

Very cutthroat and competitive on the selling floor.
They rarely promote from within

Advice to Management

Listen to your employees because they know the customer best, Give your employees better feedback so that they can move up in the company if they are interested in doing so.

Other Employee Reviews for Bloomingdale's

  1. Helpful (2)

    "Horrible Store to work for...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Assistant in Skokie, IL
    Former Employee - Operations Assistant in Skokie, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Creative Control and ability to self train

    Cons

    No support from management, communication from management is very limited, all responsibility is given to assistants but when help is needed, no one can be found. Expectations are very unobtainable.

    Advice to Management

    Work with the assistants in order to help with communication. Listen to their feedback about sales persons.


  2. Helpful (9)

    "A Library - Everything Sold Is Returned After It Is Used"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Selling Professional in New York, NY
    Former Employee - Full Time Selling Professional in New York, NY
    Disapproves of CEO

    Pros

    Good discounts - especially on the black uniform you need to wear everyday
    Good location
    Some nice people
    Some nice customers
    Two extra vacation days for working on a holiday
    An attractive and interesting atmosphere

    Cons

    The lack of a sensible return policy which the customers take unfair advantage of. After the wedding, bar mitzvah, New Year's Eve, the customer returns the worn outfit and all its accessories. The commission for the sale is taken from the sales associate's salary after having probably spent half a day shopping with this customer. We know that reasonable returns go with the territory, but what's happening in Bloomingdales is totally out of control. People return things from 20 years ago, they return things with a Saks sales slip, they return things that are worn and used up and get the full selling price. They return cheap items with high end labels sewed into them. This all needs to be looked into and a new more restrictive policy put in place.

    Very negative performance reviews

    Pressure to phone people constantly despite the fact that most of them simply hang up on you mid-sentence. Get email. People don't want to be bothered with ringing phone calls from salespeople trying to sell them things when they're busy with their kids or trying to relax at home.

    Pressure to open credit accounts. Customers are sick and tired of being pestered with this everytime they approach a register.

    Sales Associates who are white men are treated like kings. Everybody else is treated like dirt.

    Huge amount of return theft going on in the store on a daily basis which Security Department doesn't take seriously enough.

    Adjustments out of control. Customers buy new items at full price, then bring them back every few weeks getting adjustment after adjustment until they are jobbed out. This all comes out of the Sales Associate's salary and it's robbery to the store.

    Other sales associates stealing your sales. There needs to be some serious disciplinary action for this to make people hesitate to do it.

    Useless union takes hundreds of dollars out of your check in union dues and does very little to improve anything. Meetings are worthless gripe sessions.

    Tacky black suit dress code. Let people show some style in a store that wants to consider itself a fashion center.

    Advice to Management

    Put a limit on the returns and adjustments. Set a base salary with lower commission so people aren't working for nothing on slow days. Ease the pressure on the credit card opening and telemarketing. If you want to open new credit card accounts so badly, lower the 25% interest. Limit the performance reviews to once or twice a year. Doing this every couple of weeks serves no purpose, and it's irritating. Sell more merchandise of quality and value - not only cheap crap made in China.

There are newer employer reviews for Bloomingdale's
There are newer employer reviews for Bloomingdale's

See Most Recent

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