Blue Cross Blue Shield of Michigan - Bureaucracy,Favoritism,Corruption,Inefficient. | Glassdoor
There are newer employer reviews for Blue Cross Blue Shield of Michigan
There are newer employer reviews for Blue Cross Blue Shield of Michigan

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Helpful (2)

"Bureaucracy,Favoritism,Corruption,Inefficient."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - NONE in Detroit, MI
Current Employee - NONE in Detroit, MI
Doesn't Recommend
No opinion of CEO

Pros

Somewhat stable and a predictable environment.

Cons

You can get bored and frustrated easily.

Advice to Management

Please fire yourself.

Other Employee Reviews for Blue Cross Blue Shield of Michigan

  1. Helpful (2)

    "A Toxic Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits are very good. Full medical, dental, vision, tuition reimbursement. Management does contribute toward these benefits while UAW employees do not, but the employee contribution is reasonable at this point.

    Cons

    Interdepartmental communication is abhorrent, and "slackers" abound. Although the current move to streamline procedures and cut costs had made some difference, the company is still processing problem claims ineffeciently, as they move from department to department in an attempt to get tthe payment to the provider or subscriber. There is unmasked tension between support departments and the front-line customer service areas. These support areas just can't understand the need to service customers effeciently. The company is still using systems that are outdated. Time to join the 21st century.

    Advice to Management

    Mr, Loepp, LISTEN to what your customers are telling you, and actively seek out opinions of front line employees. Make yourself more visible in the customer service areas. You have an abundance of excellent and hardworking people there who are forced to work without one system which is the "source of truth" for customers. The delay in the implememtation of the new operating system is unforgivable, and every day it continues to be delayed, the competition is gaining. Encourage an atmosphere of "what you know" and not "who you know".


  2. Helpful (3)

    "Poor communication, too many administrative personel who has no incentive to produce."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Southfield, MI
    Former Employee - RN Case Manager in Southfield, MI
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you can get an administrative position, the work is routine, you can't get fired unless they downsize.

    Cons

    No incentive for excellence. Poor communication overall.

    Advice to Management

    Communicate. Hire supervisors who know how to communicate.

There are newer employer reviews for Blue Cross Blue Shield of Michigan
There are newer employer reviews for Blue Cross Blue Shield of Michigan

See Most Recent

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