Blue Cross Blue Shield of Minnesota - Had potential, but the economy has tanked this company | Glassdoor
There are newer employer reviews for Blue Cross Blue Shield of Minnesota
There are newer employer reviews for Blue Cross Blue Shield of Minnesota

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Helpful (1)

"Had potential, but the economy has tanked this company"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service
Current Employee - Customer Service
Doesn't Recommend
Disapproves of CEO

Pros

They used to really focus on customer service and on providing great training. There was some room for advancement.

Cons

Bottom line, they are willing to sacrifice employees and customer satisfaction to keep in the black. It'll work for a while, but the economy is going to rebound eventually, and then they'll be short employees and customers.

Advice to Management

Customer service has long term payoff. Don't cut corners here.

Other Employee Reviews for Blue Cross Blue Shield of Minnesota

  1. "Thoughts on Blue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time (More than 5 years)

    Pros

    Good benefits, great location, small size company. Because of the smaller size you get a chance to know folks better here.

    Cons

    Slow to adopt some newer technology such as work from home options, salaries seem to be lower than competitors. Poor career ladder, possibly because it is a smaller company.


  2. "Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner in Eagan, MN
    Former Employee - Claims Examiner in Eagan, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time (More than 8 years)

    Pros

    Great people to work with

    Cons

    Upper mgmt doesn't stand behind you

There are newer employer reviews for Blue Cross Blue Shield of Minnesota
There are newer employer reviews for Blue Cross Blue Shield of Minnesota

See Most Recent

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