Blue Cross Blue Shield of Minnesota - The last two years have brought about many positive changes | Glassdoor
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There are newer employer reviews for Blue Cross Blue Shield of Minnesota

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"The last two years have brought about many positive changes"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Provider Service
Current Employee - Provider Service
Recommends
Approves of CEO

Pros

The workforce in engaged in what they do. Management is more involved in all levels of the company. The leadership team is the best that I have worked for. The corporate culture is more focused with clearly defined goals. We have seen an increase in communication on all levels.

Cons

The past years have seen outsourcing and layoffs. Staffing adjustments have meant that everyone works a little harder and there are concerns about job security… but no more than at any other job. The staffing levels seem to be getting where they should have been all along. Departments do not always work well together at times and there is a lack of collaberation.

Advice to Management

There needs to be added focus on the departments working together and sharing information. Each department seems to be on their own island at times and there is little collaberation. Other than that, keep doing what you are doing. The last two years have been scary, but fun at the same time.

Other Employee Reviews for Blue Cross Blue Shield of Minnesota

  1. "Hard to turn on a dime"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good place to start a career
    Plenty of opportunity to take on responsibility

    Cons

    Inflexible environment for change
    Very siloed - no knowledge sharing

    Advice to Management

    Trotting in change programs isn't going to work if there isn't commitment AND accountability for implementation


  2. Helpful (1)

    "Had potential, but the economy has tanked this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They used to really focus on customer service and on providing great training. There was some room for advancement.

    Cons

    Bottom line, they are willing to sacrifice employees and customer satisfaction to keep in the black. It'll work for a while, but the economy is going to rebound eventually, and then they'll be short employees and customers.

    Advice to Management

    Customer service has long term payoff. Don't cut corners here.

There are newer employer reviews for Blue Cross Blue Shield of Minnesota
There are newer employer reviews for Blue Cross Blue Shield of Minnesota

See Most Recent

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