Blue Cross and Blue Shield of Texas - Stressful and all about numbers | Glassdoor
There are newer employer reviews for Blue Cross and Blue Shield of Texas
There are newer employer reviews for Blue Cross and Blue Shield of Texas

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Helpful (1)

"Stressful and all about numbers"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Srevice Representative IIA
Current Employee - Customer Srevice Representative IIA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Blue Cross and Blue Shield of Texas full-time (More than 8 years)

Pros

Decent 401k and pension. Co workers friendly

Cons

Micro Managed ..open door policy is a joke. Workers stretched.

Advice to Management

Listen to your people. We know exactly how to make the providers satisfied as well as what will make us happy. If we are happy BC will be happy....and finally be #1. You have yo work on the inside before stepping out to the massed.

Other Employee Reviews for Blue Cross and Blue Shield of Texas

  1. Helpful (3)

    "Overall good experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Very financially stable, non-investor owned, family-oriented, a leader in health care insurance innovations, generous benefits. The pay depends on the area.

    Cons

    One is the massive bureaucracy which really gets in the way of the speed of business. The other is it is painfully obvious that people who work in the Chicago HQ receive preferential treatment regarding promotions. Can be hard on morale in the 3 other Blues. Nobody dares to bring it up out of fear of sounding "negative."


  2. "BCBS of TX Job experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great Benefits and pension plan, competetive salary, good team atmosphere.
    Employee bonuses given yearly.

    Cons

    Work is very redundant, excessive time spent on phone with customers, environment is in production mode which is somewhat restrictive.

    Advice to Management

    Managers are ok, some probably required more training, as sometimes staff had to problem solve among themselves. Managers also appeared to be overworked and overwhelmed most of the time.


There are newer employer reviews for Blue Cross and Blue Shield of Texas
There are newer employer reviews for Blue Cross and Blue Shield of Texas

See Most Recent

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