Blue Shield Of California - Almost a good company, not quite... | Glassdoor
There are newer employer reviews for Blue Shield Of California
There are newer employer reviews for Blue Shield Of California

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Helpful (3)

"Almost a good company, not quite..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Manager
Current Employee - Customer Service Manager
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Blue Shield Of California full-time (More than 5 years)

Pros

Non-profit ideals and values, friendly people, scenic campus, clean workspace, 401(k) matching, nice education benefits.

Cons

Siloed corporate structure, clumsy management, archaic leadership model, notorious history of nepotistic hiring/promotion practices devoid of any regard for talent, HR practices designed to favor tenure over all else, expensive employee contributions for mediocre benefits and lastly sweatshop level workload for CSR's while offering paltry compensation with no room for advancement.

Advice to Management

Put you "Values" to work. Start with your employees. They are over worked, neglected, underpaid and way more valuable than you think. There is so much untapped talent roaming the halls that is completely lost due to your clogged and decrepit middle management. Focus on results, on innovation and most importantly on REWARDING your employees for all they accomplish. Stop thinking Member>Executives>Client>Broker>Provider>Employee and Start thinking: Member>Employee>Executives>Client>Provider>Broker. Until you learn how to value your human resources, your company will remain on the cusp of greatness.

Other Employee Reviews for Blue Shield Of California

  1. Helpful (8)

    "Not For Profit?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Shield Of California full-time

    Pros

    Ability to make an obscene salary if your philosophy involves walking all over anyone who gets in your way.

    Cons

    Highly political - your success depends on it
    Highly unethical, unfair, inconsistent practices

    Advice to Management

    Hire leaders who actually fit the values you publish - hold ALL employees accountable to the same practices and the same (good) behavior regardless of title or influence


  2. "Was sad to leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Shield Of California full-time (More than 10 years)

    Pros

    I always felt like I was encouraged to grow and expand within the company. Management was supportive of change and new ideas. Benefit package was great, PTO was generous. They do care about delivering quality healthcare.

    Cons

    Most jobs are located in Northern CA.

There are newer employer reviews for Blue Shield Of California
There are newer employer reviews for Blue Shield Of California

See Most Recent

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