Blue Shield Of California - Started out good, got better, now is going downhill. | Glassdoor
There are newer employer reviews for Blue Shield Of California
There are newer employer reviews for Blue Shield Of California

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"Started out good, got better, now is going downhill."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Utilization Management in El Dorado Hills, CA
Current Employee - Utilization Management in El Dorado Hills, CA
Recommends
Negative Outlook
No opinion of CEO

I have been working at Blue Shield Of California full-time (More than 5 years)

Pros

Benefits, Pay, Flexibility, Opportunity, Good work hours

Cons

Lack of communication from upper management, Favoritism, Loyalty, Encouragement to excel, Lately they have been hiring the bottom of the barrel making the company look unprofessional.

Advice to Management

Open & honest communication to keep worker bees engaged and convinced that they make a difference. When you see a lot of upper management leaving, you can only presume that they are jumping ship for a reason.

Other Employee Reviews for Blue Shield Of California

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Los Angeles, CA
    Current Employee - Senior Director in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Mission-driven with strong cultural values

    Cons

    Decision making can be slow


  2. "Good Changes Happening"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than 8 years)

    Pros

    - good pay, time-off and wellness programs
    - financially successful company with very good bonus payouts in recent years
    - not-for-profit that is committed to its mission to make health care affordable
    - new senior leadership has strong vision and strategy
    - leaders are committed to positive change, valuing employees and listening
    - friendly colleagues make it easy to meet people and network

    Cons

    - the amount of change and "the unknown" can be unsettling
    - open management positions mean some teams don't have enough direction
    - it's taking time for teams to move away from previous culture (hierarchical, siloed and risk-averse) to new culture (more open dialogue, cross-functional collaboration and ok to make mistakes).

    Advice to Management

    - Keep getting out to meet employees, listen and get to know your front-line
    - Improve and scale the company's technology, e.g. more mobile computing and all-employee forums to interact with senior leaders
    - Focus on retaining key employees during heavy periods of change. Amidst recent reorganizations, Blue Shield has lost not just laid off employees but also employees with critical skills who are hard to replace.

There are newer employer reviews for Blue Shield Of California
There are newer employer reviews for Blue Shield Of California

See Most Recent

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