Booking.com - The Glass Ceiling | Glassdoor
  1. Helpful (17)

    "The Glass Ceiling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service Representative in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than 3 years

    Pros

    • Free trip to Amsterdam • Great colleagues • Flexible Schedule

    Cons

    • Horrible pay for the high demands of the job • Poor management (unprofessional and lazy) • Inappropriate behaviors from Team Leaders • Blatant Favoritism within the office • Biased and unfair promotions based off connections and favoritism and not actual work performance or good attendance • Poor bonus structure

    Advice to Management

    Here's a crazy idea: Promote people based off actual merit and work performance, and not just because you favour them. Also, pay your employees what they are worth. Booking.com claims to be the best online accommodation site in the world yet under pays and under values employee. Free water bottles and umbrellas just don't cut it.

    Booking.com2016-10-21
  1. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time for more than a year

    Pros

    Great Benefits Face pace work environment Involved in the community PTO is generous Fun work environment

    Cons

    Honestly no real big cons for the company. Overall great company to work for.

    Booking.com2019-12-30
  2. Helpful (93)

    "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time for more than a year

    Pros

    First off the atmosphere and diversity is amazing. It’s an awesome company to work for. The pay is good and quarterly bonuses are a perk. They offer free food a lot and the canteen offers healthy food choices that B.com pays 50% of the price for. They offer Monster energy drinks in the canteen and free Starbucks coffee. The PTO is also very good.

    Cons

    None that I can think off.

    Advice to Management

    Keep up the amazing work. Management really cares about the employees and are always there for support and always there to help you get to the next level if you want.

    Booking.com2019-04-22

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