Booking.com - Worse Company Award! | Glassdoor
  1. Helpful (8)

    "Worse Company Award!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Booking.com full-time for less than a year

    Pros

    The only pro for Booking.com is the diversity. Nothing else.

    Cons

    The internal communication is fail, with divergent info in each department and between departments as well. HR and director knows about the problems, but they prefer to ignore what happens. They don't really care for employees. HR usually close tickets opened by employees without solve the problem. Is really frustrating. If you get Sick and need to request PTO, you run the rick to have your PTO denied because doesn't matter the reason, you have to tell HR 24 hours in advance that you need PTO. Depending of your team leader, (s)he is going to say that you can Not use the bathroom in the first or last hour of work!! You have also to have print-screen of Everything that you do, because your team leader can decrease your worked ours without your knowledge, besides say that you checked-in late even if you were there on time, but could not login due technical issues. They want you to work on your breaks and lunch. Turnover is extremely high. Must people don't hold the job for more than 6 weeks. In the interviews and during career fairs is said that employees can apply to other positions in the company in 6 months. However, that is not true. Minimum time is 1 year, unless you are an exception, in other words: if you have great contacts And your team leader Really wants to help you. No Booking.com for me anymore.

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    Advice to Management

    Should start taking care of the employees Should improve the communication in the company. Should give a very good train to: team leader, HR, trainer and recruiters.

    Booking.com2017-09-10
  1. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Controller in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than 3 years

    Pros

    Awesome company to work for

    Cons

    Must be open to fast paced changes

    Advice to Management

    Honestly best company I have worked for

    Booking.com2019-11-07
  2. Helpful (93)

    "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time for more than a year

    Pros

    First off the atmosphere and diversity is amazing. It’s an awesome company to work for. The pay is good and quarterly bonuses are a perk. They offer free food a lot and the canteen offers healthy food choices that B.com pays 50% of the price for. They offer Monster energy drinks in the canteen and free Starbucks coffee. The PTO is also very good.

    Cons

    None that I can think off.

    Advice to Management

    Keep up the amazing work. Management really cares about the employees and are always there for support and always there to help you get to the next level if you want.

    Booking.com2019-04-22

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