Booking.com - Common theme here is low pay, favoritism, and low morale | Glassdoor
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There are newer employer reviews for Booking.com

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Helpful (14)

"Common theme here is low pay, favoritism, and low morale"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at Booking.com full-time (More than a year)

Pros

Great people to work with. Fun growing company. Holiday party in Amsterdam. Offers a better product than other companies. When you wear company swag people on the street yell BOOKING.YEAH!

Cons

Pay is very low for the industry and the amount of work required. Promotions not based on merit but how much your boss actually likes you. If your boss doesn't like you, even if you are always overachieving goals and helping your team achieve theirs, your accomplishment mean very little. The most productive and talented employees are not respected. The public group firing was very unprofessional. There are some very good people working here. Let their numbers do the talking, not the politics. These are common complaints for EVERY office.

Advice to Management

The company has acknowledged that they do read these reviews, however instead of offering higher salaries, they increased work load. Stop fostering a company culture where favoritism is highly valued. You will see an increase in morale and productivity. You are making it so that the natural leaders have the lowest morale. So instead of wanting be a positive force they do the bare minimum to not get fired and keep collecting checks. Study successful companies and their leadership values and maybe these negative reviews will turn around and increase the companies revenue.

Other Employee Reviews for Booking.com

  1. "I LOVE MY JOB!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator
    Current Employee - Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time (More than a year)

    Pros

    We have a comfy work atmosphere. Our team building events help to keep coworkers on one accord. The management team is eager to help those who want to move forward within the company by assisting with a plan of action. They also meet with you as much as you'd like them to, for an update on progress and/or challenges. We work close with other departments for a common goal...100% customer satisfaction.

    Cons

    Offices only located in large, popular cities and not large, not so popular cities. This means the cost of living is higher.

    Advice to Management

    Keep doing what you're doing. There is a reason for the low turnover rate. Stock options would make everything perfect.


  2. Helpful (14)

    "Certain perks, but didn't buy into company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Manager
    Former Employee - Revenue Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time (More than a year)

    Pros

    -work happy hours, lunches
    -clean, state of the art office
    -great benefits
    -interesting travel opportunities for training & hotel visits
    -international, successful company

    Cons

    -employees are recognized, but on arbitrary booking records based on seasonal demand, not necessarily performance
    -very high turnover which goes unaddressed and thereby decreases office morale
    -lots of closed-door meetings and back-biting
    -lower pay than competitors
    -Senior Account Managers play favorites and hire/promote people not necessarily qualified (ie. people without bachelors degrees or revenue management backgrounds)
    -Ideas and suggestions on process changes are unwelcome

    Advice to Management

    try to create a better environment to improve retention & work ethic

There are newer employer reviews for Booking.com
There are newer employer reviews for Booking.com

See Most Recent

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