Booking.com - Tons of Promises - Zero Delivery | Glassdoor
There are newer employer reviews for Booking.com
There are newer employer reviews for Booking.com

See Most Recent

Helpful (22)

"Tons of Promises - Zero Delivery"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Executive in Grand Rapids, MI
Current Employee - Customer Service Executive in Grand Rapids, MI
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Booking.com full-time (More than a year)

Pros

-free annual trips to Amsterdam
-networking with people from all over the globe
-good and valuable trainings
-good health benefits

Cons

-extremely low pay for the huge work load
-constant changes, new procedures and ridiculous expectations almost daily
-horrible, immature management
-promises unfulfilled/misleading
-practically no room for growth
-micro managing from people who can't manage their own lives
-jealousy and favortism
-promotions only offered to the incompetent brown nosers

Advice to Management

-Quit micromanaging and changing everything on a daily basis.
-Quit promoting people with zero management skills and experience solely because they are a friend, family, friend of a friend, etc.
-Quit making empty promises if you will never deliver, leading people to waste their lives stressing out over a job within a huge company but never getting anywhere.
-Provide more incentives and opportunities!! A measly $0.30 yearly raise does not cut it if the work load increases by a good 30%!!...and neither does the 'free food' which is unnecessary for obvious reasons.
-Better yet, just QUIT and give other competent people the opportunity to turn things around.

Other Employee Reviews for Booking.com

  1. Helpful (28)

    "Booking Dot No...Seriously"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Booking.com full-time (More than a year)

    Pros

    A free monthly lunch? You'll need that on their salary. Managers are pretty useless. So if your goal is too just survive without working too hard, this job will allow that as long as you smile and can hold a cordial conversation.

    Cons

    If this new minimum wage proposal passes, high school dropouts will be making only a little less than college-educated employees with college loans to play back. Promotions or a future? No, that's only for Europeans and the managers' friends. As far as senior management goes, cardboard cutouts motivate more productivity. Their seniors are more geared at maintaining the sheep than the workload. This is why good workers tend to be overworked because they end up overcompensating for those no longer applied. As long as no one complains, the managers ignore it. If you are smart and ambitious, there is no place for you here. If you are indebt and desperate, I'm sorry and good luck.

    Advice to Management

    Advice for the better? Leave.


  2. Helpful (2)

    "Customer Service Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Executive in Orlando, FL
    Current Employee - Customer Service Executive in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time (Less than a year)

    Pros

    Awesome place to work to, good quarterly bonuses, great benefits

    Cons

    to strict on attentent

There are newer employer reviews for Booking.com
There are newer employer reviews for Booking.com

See Most Recent

Work at Booking.com? Share Your Experiences

Booking.com
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or