great place - Customer Service Representative Booking.com Employee Review
- 5.0Sep 8, 2023Customer Service RepresentativeFormer Employee, more than 1 yearOrlando, FL
Pros
Everyone is so nice truly
Cons
The hours can be a bit tricky
Booking.com Response2moThanks for sharing your perspective. We’re happy to hear that you can reflect back on your time at Booking.com favorably. We’re always interested in improving the work life balance of our customers further, and appreciate the feedback with regard to the internal work structure. Thanks again, and we wish you all the best going forward. The Booking.com team
Other Employee Reviews
- 5.0Nov 19, 2023Customer Service RepresentativeFormer Employee, less than 1 yearBellevue, WA
Pros
This was the best office type job I've had. The job was interesting and speaking to people from all around the world was great. Every day was structured but you still had flexibility in which tasks you'd do that day. Managers were kind and working with people from different countries was great. I felt like I was making a difference in customer's days even from my small role as a customer service rep.
Cons
As part of the customer service job, sometimes customers can be rude. But this is not Booking.com's fault.
- 5.0Nov 8, 2023Market Team ManagerCurrent Employee
Pros
Awesome and diverse company culture Innovative Pay has improved over time against industry standards Lots of room for growth if you're willing to relocate Strong focus on development
Cons
Lots of changes, most for the better, but can be uncomfortable Too much growth in too many areas can lead to some of it feeling slow
