Boots - customer assistant | Glassdoor
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"customer assistant"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Customer Assistant in London, England (UK)
Former Contractor - Customer Assistant in London, England (UK)
Recommends
Positive Outlook
Approves of CEO

I worked at Boots as a contractor (Less than a year)

Pros

enjoyable work place , less pressure, friendly staff, progression opportunity

Cons

hmmm so far nothing bad

Advice to Management

Keep up the good work

Other Employee Reviews for Boots

  1. Helpful (2)

    "My tenure with boots the chemist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in London, England (UK)
    Former Employee - Store Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Boots full-time (More than 8 years)

    Pros

    Double discount day
    half day xmas shopping
    bonus (depending how you are performing)
    meeting people
    they some really good offers
    some stuff are cheap

    Cons

    cutting back on staff
    too much pressure on other team members
    always noticing the bad points
    company do not communicate enough apart from how the companys doing
    every year they mention about profit which they make alot at leat £1bn yet making more cut backs
    they bought a drug company in germany but have not mentioned to colleagues
    big bosses do not visit every store in their division only performing stores
    they always take customers side not staff even thou they know customer in wrong
    best company to work for they always give to the best stores which is unfair
    staff get yelled at but yet no action get taken
    store management gets underpaid- team manager gets paid £7.99 wheras as a healthcare advisor gets paid £7.94 dispenser gets paid £8.47
    customers take advantage of the refund
    most products are expensive
    they need to stop doing price comparison with other reatailers
    they should make there stuff cheap even by 2p if necessary
    all this company thinks about is profit 100%
    so many people regret working for this company its difficult to get out because of the job market

    Advice to Management

    Sort out your payscale for store management its really unfair


  2. "Inconsistent Approach to Colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England (UK)
    Former Employee - Anonymous Employee in Nottingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Boots (More than 10 years)

    Pros

    Great company values
    Customer focused
    Regular pay days
    Good discounts

    Cons

    Company values are constantly discussed - these values are not always delivered from the top of the organisation
    Low pay compared to other similar roles with other companies - hard to gain worklife balance, it's the norm to work all hours to constantly deliver
    It takes more than company discount to retain employees

    Advice to Management

    Consistency is a challenge for your focus - particularly performance rating within teams.
    The new Boots approach has changed the way people feel about working for you.
    People feel undervalued.

There are newer employer reviews for Boots
There are newer employer reviews for Boots

See Most Recent

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