Boston Market - Great training, led to better things | Glassdoor
There are newer employer reviews for Boston Market
There are newer employer reviews for Boston Market

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"Great training, led to better things"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Manager in Los Angeles, CA
Former Employee - General Manager in Los Angeles, CA
Recommends
Neutral Outlook
No opinion of CEO

I worked at Boston Market full-time (More than 5 years)

Pros

great training and generally a very very thought out concept.
among the best QSR food around

Cons

bonus plan was profit-over-expense and store assignments greatly affected income potential. Every GM does the same work but one gets 'lucky' with a big store and another gets a low-volume bonus may be non-existent. Other brands unify bonus potential as % of salary id #s are made.

Advice to Management

reconsider bonus structure and manager schedules

Other Employee Reviews for Boston Market

  1. Helpful (1)

    "As an hourly manager, there should be a better appreciation for hourly manager's responsibilities and versatility."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hourly Management in Hallandale Beach, FL
    Former Employee - Hourly Management in Hallandale Beach, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Boston Market full-time (More than 3 years)

    Pros

    There should be something said about having the the top tiered management feel they can rely upon the lowest ranking management. From the General Manager to the Assistant Manager, there has always been a sense of an open environment where seemingly all management have the same responsibility and a responsibility to one another.

    Cons

    The responsibility put upon the hourly management is not taken lightly, however eventually there becomes an obvious dependency on lower management and subsequently leading to a very frequent sense of being over worked; additionally, there is a lack of acknowledgement for the work done from upper management, the rate of pay-increase does not equal the work and extra duties assigned, and finally, there is a constant


  2. "Not the best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Phoenix, AZ
    Former Employee - Shift Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Boston Market full-time (More than a year)

    Pros

    Fast-paced, rapid changing. Easy promotion to shift manager for those who want management experience, little growth opportunity after that.

    Cons

    No sick days, Constant adoptions of sales initiatives that don't help the company. Line level employees take the brunt of ways to try to get customers to buy the food.

    Advice to Management

    You need to cut cost and lower prices, not create service improvements.

There are newer employer reviews for Boston Market
There are newer employer reviews for Boston Market

See Most Recent

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